keeps throwing me back to place order screen

Question

i.am.manoj Author

Level 1

9 points

keeps throwing me back to place order screen

After completing the oder on the apple store website I keep getting thrown back to place order option.

Anyone else have this issue.

Posted on Sep 19, 2016 1:53 PM

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Answer 1

Sep 19, 2016 10:18 PM in response to i.am.manoj

If you are using Safari to order a product from the Apple Store, deleting cookies may help.

From your Safari menu bar click Safari > Preferences then select the Privacy tab then click: Remove All Website Data then quit and relaunch Safari and try again.

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Answer 2

i.am.manoj Author

Level 1

9 points

Sep 19, 2016 10:20 PM in response to Carolyn Samit

this does not hel. I have tried it on other browsers and other computers invluding the one at the apples store with one of the experts:(

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Answer 3

Sep 20, 2016 12:44 AM in response to i.am.manoj

Ok ...

Make sure your Mac's OS X is up to date.

Open System Preferences > App Store then click: Check Now

In the future, when posting for help please give as many details as you can.

Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2" or Mac OS X.
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.

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Answer 4

i.am.manoj Author

Level 1

9 points

Sep 20, 2016 1:11 PM in response to Carolyn Samit

this does not help. I have tried it on other browsers and other computers invluding the one at the apples store with one of the experts

I have tried other devices too.

Is it due to me ordering iPhone 7?

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