HT202359: See your iTunes credit balance
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Q: My iTunes gift card will not redeem in the iTunes Store. Will the retail store where I purchased the card give me a refund or move ... My iTunes gift card will not redeem in the iTunes Store. Will the retail store where I purchased the card give me a refund or move the balance to a different card? more
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Helpful answers
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Sep 19, 2016 2:26 PM in response to windell77by Niel,If you get told that it needs to be redeemed in a different iTunes Store, try selling it to someone who lives there.
The people at the store probably won’t give you a refund or exchange, and unless it’s an Apple Store, won’t be able to transfer the balance manually.
If needed, click here and contact Apple.
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