toddfrommemphis

Q: scammers

Is anyone familiar with the number (800) 781-1209?  I have received two phone calls telling me to call the 800 number because my Apple product has been compromised. 

Posted on Sep 19, 2016 2:07 PM

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Q: scammers

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  • by stedman1,

    stedman1 stedman1 Sep 19, 2016 2:08 PM in response to toddfrommemphis
    Level 9 (73,937 points)
    Apple Watch
    Sep 19, 2016 2:08 PM in response to toddfrommemphis

    Any such phone call, email, popup message, etc will always be a scam.

  • by Csound1,

    Csound1 Csound1 Sep 19, 2016 2:08 PM in response to toddfrommemphis
    Level 9 (50,871 points)
    Desktops
    Sep 19, 2016 2:08 PM in response to toddfrommemphis

    Scammers have many phone numbers available for them to use, what is your issue.

  • by toddfrommemphis,

    toddfrommemphis toddfrommemphis Sep 19, 2016 2:17 PM in response to Csound1
    Level 1 (10 points)
    Notebooks
    Sep 19, 2016 2:17 PM in response to Csound1

    Just hoping to confirm whether is number is or is not an Apple support number.

  • by stedman1,

    stedman1 stedman1 Sep 19, 2016 2:23 PM in response to toddfrommemphis
    Level 9 (73,937 points)
    Apple Watch
    Sep 19, 2016 2:23 PM in response to toddfrommemphis

    No, it is not Apple. As stated above any such message, no matter how it is received, will always be a scam.

  • by toddfrommemphis,

    toddfrommemphis toddfrommemphis Sep 19, 2016 2:31 PM in response to stedman1
    Level 1 (10 points)
    Notebooks
    Sep 19, 2016 2:31 PM in response to stedman1

    Will Apple ever call me?  And, if so, how will I be able to verify that it is them?  The scammer girl gave me what she said was an Apple badge #, etc.

  • by BobTheFisherman,

    BobTheFisherman BobTheFisherman Sep 19, 2016 2:34 PM in response to toddfrommemphis
    Level 6 (15,483 points)
    Sep 19, 2016 2:34 PM in response to toddfrommemphis

    They will not call you. Nobody out there knows the condition of your computer. All contacts from someone saying your computer needs some sort of service are scams. There are instances where you will initiate a call to Apple for troubleshooting.

  • by stedman1,

    stedman1 stedman1 Sep 19, 2016 2:35 PM in response to toddfrommemphis
    Level 9 (73,937 points)
    Apple Watch
    Sep 19, 2016 2:35 PM in response to toddfrommemphis

    No, Apple will not call you to tell you there is a problem. There are thousands of these scam phone calls made to unsuspecting people every day. Hang up on them after using a few rude words and move on with your life.

  • by stedman1,

    stedman1 stedman1 Sep 19, 2016 2:35 PM in response to toddfrommemphis
    Level 9 (73,937 points)
    Apple Watch
    Sep 19, 2016 2:35 PM in response to toddfrommemphis

    No, Apple will not call you to tell you there is a problem. There are thousands of these scam phone calls made to unsuspecting people every day. Hang up on them after using a few rude words and move on with your life.

  • by John Galt,

    John Galt John Galt Sep 19, 2016 5:10 PM in response to toddfrommemphis
    Level 8 (49,683 points)
    Mac OS X
    Sep 19, 2016 5:10 PM in response to toddfrommemphis

    (800) 781-1209 is known to be used by various criminal enterprises attempting to defraud you. There have been many reports, and they have become more frequent in the past week or so.

     

    Legitimate companies such as Apple do not initiate contact in that manner. To contact Apple use the Contact Us link below.

  • by Fauquierite,

    Fauquierite Fauquierite Sep 25, 2016 2:07 PM in response to toddfrommemphis
    Level 1 (4 points)
    Sep 25, 2016 2:07 PM in response to toddfrommemphis

    My mother received this call, but with a bizarre twist that indicates much more than random calling to Apple owners. Her attack was in two stages. First she received a page in Safari telling her that Apple detected malicious software being loaded on her computer. The HTML page had pictures of friendly people with Apple logos on their shirts, but the English message left out a word. She thought the page was bogus, but phoned me when she could not navigate away from the page. I fixed the problem keeping her from navigating and told her to carry on with her web browsing.

     

    Then step 2 happened. A friendly "Apple technician" called the next day, and left a voicemail telling her to call the 1-800 number because her computer was compromised. I called the number and found out it was "Premium Technical Support". I was put on hold, and disconnected.

     

    How would the attacker know the phone number associated with the physical address where the computer is located?

  • by Csound1,

    Csound1 Csound1 Sep 25, 2016 2:16 PM in response to Fauquierite
    Level 9 (50,871 points)
    Desktops
    Sep 25, 2016 2:16 PM in response to Fauquierite

    Fauquierite wrote:

     

     

    How would the attacker know the phone number associated with the physical address where the computer is located?

    Give me a name and address and it's not difficult to find the phone number

  • by Fauquierite,

    Fauquierite Fauquierite Sep 25, 2016 3:15 PM in response to Csound1
    Level 1 (4 points)
    Sep 25, 2016 3:15 PM in response to Csound1

    But in step 1 of the attack I discussed, the attacker might only have the IP. In Step 2 they have the phone number.  There's no evidence they have the name or address. How do they get from IP to phone number?

  • by stedman1,

    stedman1 stedman1 Sep 25, 2016 3:19 PM in response to Fauquierite
    Level 9 (73,937 points)
    Apple Watch
    Sep 25, 2016 3:19 PM in response to Fauquierite

    The criminals behind the scam phone calls have absolutely no idea who they are calling, nor do they care. They are calling random numbers, usually dozens at a time, and hoping some sucker answers at the other end. There is no conspiracy.

  • by Callix Gallo,

    Callix Gallo Callix Gallo Oct 2, 2016 12:19 PM in response to toddfrommemphis
    Level 1 (8 points)
    Oct 2, 2016 12:19 PM in response to toddfrommemphis

    These people are too cheap to change the number from one scam to the other?

     

    Beware...

     

    I received 3 calls on my land-line today alerting me to "suspicious activity" which prompted the Apple server to alert the very nice people who called.  It "seriously recommend that you call 800 781-1209 before using your Apple device".

     

    Seriously?

     

    Keep clear of this phone number!!!

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