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tmcwhite55

Q: how do i take the actvation lock off my phone

I need help with my phone

iPhone 5s, iOS 7.1

Posted on Sep 19, 2016 3:11 PM

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Q: how do i take the actvation lock off my phone

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  • by zinacef,

    zinacef zinacef Sep 20, 2016 12:19 PM in response to tmcwhite55
    Level 5 (5,015 points)
    Applications
    Sep 20, 2016 12:19 PM in response to tmcwhite55

    You can't.  If the device has an activation lock on it, you will have to return the device to its original owner to have that individual remove it.

     

    If you don't know the original owner, basically the device is useless to you.

     

    If you are the original owner, then you will need to contact Apple and provide proof of purchase.