AMatt306

Q: Cellular stuck in 3G

My IPhone 6S+ is stuck in 3G mode all day when I have LTE. Already updated to iOS 10 and restarted my phon.

iPhone 6s Plus, iOS 10

Posted on Sep 19, 2016 3:45 PM

Close

Q: Cellular stuck in 3G

  • All replies
  • Helpful answers

  • by sarah_s1,

    sarah_s1 sarah_s1 Sep 20, 2016 1:08 PM in response to AMatt306
    Community Specialists
    Sep 20, 2016 1:08 PM in response to AMatt306

    Hi AMatt306,

     

    Thanks for checking out the Apple Support Community! I understand you're having trouble picking up LTE service on your iPhone. I like being able to stay connected to my carrier's LTE service when Wi-Fi isn't available, so I can understand wanting to make sure you're able to connect. I'm happy to help! 

     

    I recommend to take a look through all of the troubleshooting steps in the article below. The section labeled 'If you see No Service or Searching' can still he helpful even for the situation you're experiencing.  

    If you can't connect to a cellular network or cellular data

     

    Cheers!