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All replies
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Helpful answers
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Sep 19, 2016 3:29 PM in response to Stefano Londonby Jonathan UK,Hi
Other users have reported experiencing issues with both Apple and third-party headphones.
It may help, at least temporarily, to unplug and reconnect the headphones.
Having consulted Apple Support, one user indicates that Apple may be working on rectifying a software bug.
I suggest letting Apple know that you are experiencing this problem:
More information (for example):
Problem with iPhone 7Plus, lightning to audio connector and inline controls
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Sep 19, 2016 7:58 PM in response to Stefano Londonby OriginalName022,According to this article, Apple is aware of this issue and is working on a fix.