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Helpful answers
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Sep 20, 2016 12:45 PM in response to Kimber5272by norm123,Hi Kimber5272!
I see that you're having difficulty setting up Touch ID on your iPad Pro. I know it's important to be able to use Touch ID, so I'm happy to help. Please follow the instructions in this article under the "Get help" heading:
Use Touch ID on iPhone and iPad
Thanks for using Apple Support Communities.
Cheers! -
Sep 23, 2016 2:33 PM in response to norm123by Kimber5272,I've followed those instructions and still can't set up Touch ID.
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Sep 23, 2016 3:07 PM in response to Kimber5272by chris_g1,It sounds like we should take a closer look at this. You can take it to an Apple Store or Authorized Service Provider:
Apple - Find Locations
You can also contact us directly using the link below for more options:
Contact Apple Support
