Since the iOS 10 update on my iPhone 5s, I'm having the opposite issue of the "trust" loop that many have, in my case, every time I want to import photos to the Photos app, it says, please tap the "trust this computer" dialog on the iPhone, but there is no dialog box. Without that, I can unlock the phone, but then I don't have the opportunity to delete the photos on import...
Mac Pro, OS X Yosemite (10.10.5), Quad 2.8ghz, 32GB RAM
Get help
If you tap Trust or Don't Trust but iOS doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:
- On your computer, especially with Windows 10, check that you have the latest version of iTunes.
- Disconnect and reconnect your iOS device.
- Restart your iOS device and your computer.
- Reset your Trust settings.
- On your iPhone, iPad, or iPod touch, go to Settings > General > Reset > Reset Network Settings.*
For more help, contact Apple Support.
Get help
If you tap Trust or Don't Trust but iOS doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:
- On your computer, especially with Windows 10, check that you have the latest version of iTunes.
- Disconnect and reconnect your iOS device.
- Restart your iOS device and your computer.
- Reset your Trust settings.
- On your iPhone, iPad, or iPod touch, go to Settings > General > Reset > Reset Network Settings.*
For more help, contact Apple Support.
Thanks, looks like resetting network settings did it.
#4, "reset your trust settings", which is exactly what I wanted to do, just redirects to this same page, that's not helpful!
Ah, well, it ceased working in the Photos app again. If I launch Photos, it says the phone is not trusted again until I unlock the phone.
Trying to figure out this issue as well. I think it might be a bug in the iOS 10 software. Hope there's a fix for it, cause it's annoying me. 😕
No "trust this computer" dialog box
