-
All replies
-
Helpful answers
-
by Carolyn Samit,Sep 20, 2016 2:42 AM in response to amandafromchesterfield
Carolyn Samit
Sep 20, 2016 2:42 AM
in response to amandafromchesterfield
Level 10 (122,225 points)
Apple MusicContact Apple directly > Contact - Official Apple Support
Please read prior to sending your iPhone in for repairs > Get your iPhone, iPad, or iPod touch ready for service - Apple Support
-
Sep 20, 2016 3:38 AM in response to amandafromchesterfieldby Michael Black,It should have come with pre-paid shipping labels and instructions for returning it - see iPhone Express Replacement - Apple Support Follow those instructions and if you have questions, contact the number or email provided in the information you got when you set up the express service exchange.