HT204498: Find the serial number for your Apple TV
Learn about Find the serial number for your Apple TV
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Helpful answers
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Sep 20, 2016 4:28 AM in response to bccorbettby Winston Churchill,If your Apple TV fails to restore through iTunes……..
- Check that you have correctly followed the instructions for your model of Apple TV.
- If not already, try using a powered USB port.
- Repeat the process but this time try connecting the cable while iTunes is closed.
- Repeat the process with another cable.
- Try restoring the Apple TV on another computer in another location.