Sultan_Leo

Q: Activation Issue

real owner forgot his icloud ID and its password and sell its iPhone, So how do i active it with new icloud


<Edited by Host>

iPhone 6s Plus, iOS 9.3.2

Posted on Sep 21, 2016 6:38 AM

Close

Q: Activation Issue

  • All replies
  • Helpful answers

  • by Winston Churchill,Apple recommended

    Winston Churchill Winston Churchill Sep 20, 2016 4:44 AM in response to Sultan_Leo
    Level 10 (103,815 points)
    Apple TV
    Sep 20, 2016 4:44 AM in response to Sultan_Leo

    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.


    If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.