JMA_Spain

Q: CAPITAN ....

Porque no me dejan publicar el problema que tengo con Capitan ??

 

Donde está la libre expresión ??

iMac, iOS 10, CAPITAN .... a totally disaster..

Posted on Sep 20, 2016 5:17 AM

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Q: CAPITAN ....

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  • by JMA_Spain,

    JMA_Spain JMA_Spain Sep 20, 2016 5:18 AM in response to JMA_Spain
    Level 1 (12 points)
    Desktops
    Sep 20, 2016 5:18 AM in response to JMA_Spain

    Dear all,

    I ve an open case, that they never show (apple support) it before....i download the Capitan in my IMAC is being a night mire...just a nightmare, if i send the the screen print you will be flying of what it is happening...

    After i did it, the exchange in the mail app the apple, it create a folder call "archive" and suddenly i ve more that 3500 emails without from who it sent the email.... "(Sin remitente)"...and all of them are like encrypt...the two person in the apple support never see something similar....and those mails are not in the main folder...;( i have been using this mail services from many years...) an i have never have a problem before...

    Another thing, in my contact, the fusion all for example "Juan" and put all the telephone number of other Juan in just one contacts...so, it all mixed...emails and phones numbers...it is crazy...the same happen with all the "Maria" or other...

    They recommend me to reinstall from the factory all...can you imagine ??  i ve been using my iMac for couple of years...and they don't guantee that i will have all again good...

    My question is what about the more those 3000 emits that have "Sin Remitente"...;(

    Do you know where i can download a screen print to show all of you what is happing. ??

    I am driving crazy and the worst thing is that i don't have any fiable answer from Apple ;((

    Sorry to say this, but i am exhausted of trying to solve this from more than 5 days...and everyday, i found a surprise in my iMac !!!

    Any recommendation ???

    Thanks  a lot

    JM

  • by BDAqua,Solvedanswer

    BDAqua BDAqua Sep 20, 2016 9:42 AM in response to JMA_Spain
    Level 10 (123,670 points)
    Sep 20, 2016 9:42 AM in response to JMA_Spain

    You can post a saved screen shot here by using the tiny Camera icon in a Reply.

  • by JMA_Spain,

    JMA_Spain JMA_Spain Sep 20, 2016 9:48 AM in response to JMA_Spain
    Level 1 (12 points)
    Desktops
    Sep 20, 2016 9:48 AM in response to JMA_Spain

    Look at this ;(((

     

    Captura de pantalla 2016-09-20 a las 18.45.49111.jpg

  • by BDAqua,

    BDAqua BDAqua Sep 20, 2016 9:52 AM in response to JMA_Spain
    Level 10 (123,670 points)
    Sep 20, 2016 9:52 AM in response to JMA_Spain
  • by JMA_Spain,

    JMA_Spain JMA_Spain Sep 20, 2016 10:06 AM in response to BDAqua
    Level 1 (12 points)
    Desktops
    Sep 20, 2016 10:06 AM in response to BDAqua

    Thanks a lot BDAqua !! I really appreciate it !!  but i really want to report these issue to high level of customer services !! they  haven't see any thing like this, and they should tell people to download a sw that still makes mistakes like this...

     

    I will writing a letter to go to the consumer ...i have been loosing 5 days of my time and the worst thing is the answer from Apple support...it is incredible that the best solution that they offer is to reinstall from the factory....and all this just for download the "Capitan"...

     

    Do you know any please that i really come complain about this ?  i know that from my side i ve to close my eyes and breathe slow and try to forget....supuestly tomorrow someone from apple will call me to do step by step the reinstall all...and they don't guarantee anything...it is incredible....