iPhone 7 - Keeps Freezing!!!

Mine also has been freezing... I notice it mostly happening when I connect my lightning port headphone... have to hard reset everytime. Contacted support and they naturally wanted me to wipe phone and restart as a new phone.. regardless It seems like i shouldn't already be doing this after 2 weeks...

I Don't think this is some kind of massive conspiracy... Things happen in life and things break. 8 doubt Apple would risk their well known reputation for attent to detail just to rush a bunch of phones out that they know will come back. This sounds like a Donald Trump way of thinking lol

You were straight up lied to... lol they are very well aware of it. I called them last week and was on phone over an HR with 3 diff technicians... only had the phone a week and I raised **** that I was already needing to restore to factory settings and re-set my **** phone up and that was "just to see" if it quit freezing... I didn't go down quietly. I don't see how they can't have the phone logs sent to them (like they have before)... wouldn't that show all the phones processes and each "freeze" causing event?! They know how widespread this is.. make no mistake lol They aren't waiting on nothing from us..,

I've had same freezing and glitches, done reset 10 times, reset from iTunes, still the same. Everyone who had a 7 has the same problems. Took it to the Genius Bar they gave me a new handset, not reconditioned, but still the same freezing mainly in contacts.... I am so annoyed with it I've gone back to my iPhone 6.

I have the same problem. I am about ready to go back down to the 6s. It is really frustrating. I am going to the genius bar tomorrow and will ask if they have had any complaints or know if any issues.

I've been having this issue too! I've reach out to different apple workers and none of it has worked. Let me know what you do. I'm thinking about going to the genius bar.

Does your maps work? mine doesn't have location services.

The tech at the Genius Bar went through my phone and found nothing wrong except for apps. Some apps were corrupted and was causing the software to freeze. I had to reset my phone and set my iCloud up as new :/ I have had to manually download most apps and lost a lot of contacts and photos but my phone quit freezing!

Had issues like this with my iPhone 6+. Finally had enough and got the iPhone 7+. It was better for a day or two, but actually I am back to the same old issues. Facebook: freezes. Safarai: freezes. Mail: freezes.

Sometimes I can't even get out of a screen or double-tapping the home button does nothing. I can't even make a call. Or turn down the volume if something is playing. Really awful.

I have the 256GB model with half of it empty. Not acceptable really.

My iPhone 7 will freeze several times a day. I'll lock my phone, whenever I try to get back in my phone. It won't let me. I have to reset my brand new iPhone at least twice a day because of the freezing.

I'm having the same experience. The phone app started freezing in my iPhone 6 starting 2 updates ago, but I purchased an iPhone 7 and thought it would disappear but did not. The person who now has my old iPhone 6 does not have the problem, thus leading me to believe it is software. I hoped the next update would clear it up, but it has not. I'm up to date 10.2.1 and it seems to be getting more frequent.

IN ADDITION: Not associated with the freezing, it heats up to hot if I speak longer than 15+ minutes.

Having same freezing issues with brand new iPhone 7's. Waiting for my third device. Has this issue been resolved for anyone who has posted here? If anyone is still following this discussion, is Verizon your carrier? Curious as to whether it's just a problem with Verizon phones because some iPhone 7's seem to have no freezing problems, yet other people get phone after phone with a freezing problem.

I have an iPhone7 and it just started freezing today. I would be in the middle of a text message and suddenly the message app would close/crash. That's when it started freezing up. How do you stop this from happening?

Purchased my iPhone7 on att yesterday, hopping off the big G platform to apple, so far my phone has frozen multiple times, picked up calls and immediately hung up on them, freaks out and makes incorrect noises when initiating actions when using lg brand Bluetooth headset

Also despite being on wifi all night it stopped downloading audiobooks, eating data after I left for work.

The IPhone immediately required updating once I got it on wifi, which isn't a big deal to me, just info that it received some kind of update (I'm not versed on the iOS platform)

I'm starting from pretty much scratch as far as imported data; i lost all pictures, everything, so I know it's not that

This is kinda disappointing, my last iPhone was a work phone 5c, and my last personal iPhone was a 3GS. Both which performed admir

Sounds like everyone is having the same issue. I took mine to the Genius Bar and the guy acted like he's never heard of this issue. I call BS. They gave me a new phone , which I set up as new, have had it for a week and still having the same issue. I didn't even sync the new one for fear of the "corrupted app" theory. There is a DEFINITE bug at play and I don't think they really know what the issue is.

Apple just so you know you have an explanation to give and ideally to come up with a solution into WHY iPhone 7 keeps freezing ??! Apps are running in the background, phone rings if someone calls, etc, yet the screen stays frozen showing a single image as if it was a printscreen. Fingerprint does not work seems like it's frozen too. Cannot switch the phone off, nor hard reset it ! I have bought it nearly a month ago and now I have to spend my evening trying to dig for a solution...

Another issue which it did happen about 15 time within a single month so far was the phone back camera. On various occasions while taking a picture it shows a black screen instead of the camera itself - although when I take the picture it does show that it's been taken. Not really happy to embrace the idea of taking pictures with a black screen.

And by the amount of people that just happen to encounter same issues, seems like this problems were known by Apple before phone was released in 1st place. Therefore SHAME on you for fooling your customers..and this is how customers will eventually chose a different route..😟