sundeep103
Level 1 (20 points)
iPhone

Q: iPhone 7 - Keeps Freezing!!!

I have just taken on the iPhone 7. I have noticed a couple of issues:

 

1) Freezing: When I open, contacts or whats app... it just stays on that screen. The lock button, or home button does not work. This will last for about 1.5 minutes!!!! Then the phone will be ok, but may take a few pictures ... this is maybe me pressing the lock and home button together

 

2) Camera - a lot of the times when I open the camera, I get just a black screen where the camera is, then after a couple of seconds my camera comes on....

 

Has any one else had these issues, and any help with it? I presume its an ios issue rather than a phone issue?

 

Sundeep

iPhone 7, iOS 10

Posted on Sep 20, 2016 5:38 AM

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sundeep103

Q: iPhone 7 - Keeps Freezing!!!

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  • by ctsvslp,

    ctsvslp ctsvslp Oct 19, 2016 8:53 AM in response to sundeep103
    Level 1 (4 points)
    Oct 19, 2016 8:53 AM in response to sundeep103

    same problem, freezes DAILY, and I also have 3g or less, A LOT. never had any problems with my 6. this is all new to me with the 7.

  • by nettap,

    nettap nettap Oct 20, 2016 12:36 AM in response to jc5531
    Level 1 (4 points)
    iPhone
    Oct 20, 2016 12:36 AM in response to jc5531

    Hello: I also have this problem on my 6+. It seems to be an issue with the keyboard in the new iOS. I simply switched over to Gboard (which is Google's keyboard) and deleted the "english" keyboard that comes standard with the phone. You can do this in Settings>General>Keyboard>Keyboards>Add New Keyboard. First you'll need to download Gboard from the app store. Then you should see that as an option under Third-Party Keyboards in the Add New Keyboard menu. Hope this helps you with this ridiculously frustrating issue!

  • by ing.claude,

    ing.claude ing.claude Oct 20, 2016 7:47 AM in response to sundeep103
    Level 1 (4 points)
    iPhone
    Oct 20, 2016 7:47 AM in response to sundeep103

    I had the same issue for three times on my iPhone 7 32GB, the home button and other physical controls didn't work,only the display and the touch worked. The first two times it back to work alone after 1-2 minutes, but today it froze while I was registering a contact in the phonebook and it hasn't returned to work alone, I had to restart it with the hard reset. I bought this iPhone on launch day and  I encountered this issue  the first time after a week when the iPhone was on the lockscreen. My frined had the same issue with his iphone 7 128GB.

  • by rhernandez02,

    rhernandez02 rhernandez02 Oct 20, 2016 1:23 PM in response to sundeep103
    Level 1 (4 points)
    Oct 20, 2016 1:23 PM in response to sundeep103

    Same with me, it has happened a few times. freezes on chat or txt messages and i see the cursor blinking but i cant type or anything. Think its time to reach out to apple for this fix!

  • by vishnu kartheek,

    vishnu kartheek vishnu kartheek Oct 21, 2016 4:09 AM in response to sundeep103
    Level 1 (4 points)
    iPhone
    Oct 21, 2016 4:09 AM in response to sundeep103

    hey,

    I have the camera black screen problem in my iPhone 7 128gb . it happened 3-5 times for now. I have updated mine to 10.0.3. and still don't see any resolution on the camera issue.

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