Q: error description not available when I try to enter my credit card information

Hello there zabalestmsm!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues resetting your Apple ID security questions. I know how important it is to be able to access your Apple ID. If you are getting an error, it might be best to contact Apple ID Support directly for further assistance. You can go to Contact Apple for help with Apple ID account security - Apple Support to find the contact for Apple in your current country, or if there is not a number for your country, a country near by.

Cheers!