YJ17
Level 1 (4 points)
iPhone

Q: Music app crashing in ios 10

I Recently updated my iphone 6 to ios 10. I noticed that my apple music  app is crashing everytime i try to launch. I tried all the methods available to try and fix this. None of them worked. Help ...

Posted on Sep 20, 2016 7:06 AM

by javaliga,Apple recommended
javaliga javaliga
Level 4 (3,772 points)
iCloud
A:

You didn't say specifically what you tried.  I assume one of them was a restart/forced restart:

 

Restart your iPhone, iPad, or iPod touch - Apple Support

 

If that didn't work, did you try to restore your device from a backup:

 

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

or as a new device:

 

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support

Posted on Sep 20, 2016 7:15 AM

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