I pay monthly fee for icloud storage but so far nothing is being backed up because I need to change my icloud email address. How do I do this?

I wish to use icloud storage which I pay for monthly. I have been unable to back up ipad and only partially my Dell pc. I think it's because the apple id icloud email address is not one I use, but I thought I had to use a different email from my regular one. I would like to use one apple id so that I can store files in the cloud.

iPad, iOS 10

Posted on Sep 20, 2016 8:43 AM

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2 replies

Sep 20, 2016 8:59 AM in response to jacqueline mfromcolumbia

You may not need to pay the monthly fee. You get 5GB free.

If you just set up a new Apple ID for iCloud and the only thing you have done with it is subscribe to more iCloud Storage, I would recommend that you downgrade back to the 5GB free level for that Apple ID so you won't be charged for it in the future. See iCloud storage upgrades and downgrades - Apple Support


Then you can upgrade the storage on your original Apple ID (if you need to, but you may not as 5GB is a lot).

Then go to Settings > iCloud and turn on backup and it should backup to your original Apple ID automatically while it is plugged in to charge if connected to wi-fi and you can also force it to backup with the backup now button. Be aware that the contents of the backup will not be visible if you use a computer and log in to iCloud.com. A backup can only be used to restore an existing iOS device or set up a new one. The things that are visible at iCloud.com such as Contacts are put there when you turn on Settings > iCloud > Contacts for example and any changes made later are automatically synced immediately (no backup required). Photos are synced to iCloud.com when you turn on Settings > iCloud > Photos > iCloud Photo Library and they may take a long time to sync.

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I pay monthly fee for icloud storage but so far nothing is being backed up because I need to change my icloud email address. How do I do this?

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