Q: Iphone won't connet to itunes

I've tried to connect my iPhone to iTunes to sync some music onto the phone, however when I plug my phone in, it says on the laptop that there was an invalid response. This cant be possible because when I unlocked my phone I pressed trust? can someone help?

iPhone 5s, iOS 10

Posted on Sep 20, 2016 9:00 AM

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by Demo,

Demo Sep 20, 2016 9:02 AM in response to its_robzz
Level 10 (95,665 points)

iPad

Sep 20, 2016 9:02 AM in response to its_robzz

Quit iTunes, restart your phone, reboot your computer and try again.
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by Limnos,

Limnos Sep 20, 2016 9:04 AM in response to its_robzz
Level 9 (54,272 points)

Mac OS X

Sep 20, 2016 9:04 AM in response to its_robzz

Are you running iTunes 7.5.1 or newer? https://support.apple.com/HT201352

What about your computer OSX version? iOS10 requires iTunes 12.5.1 or newer which in turn requires OSX 10.9.5 or newer.
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by Demo,

by Limnos,

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