favorites deleted in maps

Yesterday I had several dozen favorites in my maps app (iOS 10 on an iPhone 5). This morning I have zero. Anyone have any idea where they could have gone and if there is any way to restore them?

iPhone 5

Posted on Sep 20, 2016 9:29 AM

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6 replies

Aug 19, 2017 4:58 AM in response to John_Berkowitz

If you have a mac, there is a way to go into time machine and restore the file from when before the favorites were deleted. You need to have all your other devices turned off when you do this. After you restore the maps file, you need to unfavoritve and favorite again the location. This will put it at the bottom of the list of favorites, but it will have the effect of pushing it out to the other devices. Then turn on the other devices. The favorites should appear.


While this trick works, whenever I have more than a few things favorited, my favorites disappear every few weeks or sooner.

Sep 21, 2016 7:14 AM in response to John_Berkowitz

Hello John_Berkowitz,

Thank you for using Apple Support Communities. It's my understanding dozens of your Maps favorites are now missing. I rely on my favorites in many different apps. I can understand your concern. I am happy to help.
First I recommend restarting. This can resolve many unexpected behaviors. Follow the steps below to restart

  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo

Restart your iPhone, iPad, or iPod touch
If you have a recent backup you can restore from the backup. Please follow the steps below to restore from a backup.
Restore your iPhone, iPad, or iPod touch from a backup
Have a great day!

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favorites deleted in maps

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