Text replacement gone After ios 10.0.1 upgrade

Question

Level 1

9 points

Text replacement gone After ios 10.0.1 upgrade

i have an ipad pro 9.7 and an iphone 5s

i updated the software to ios 10 and the iPad wouldn't recognize the charging cord, the apple store replaced the ipad. Upon receiving the new ipad i proceeded to restore from my latest icloud back up.

since updating both devices to ios 10.0.1 i have lost the text replacement on both devices.

all my shortcuts for work are gone.

I have tried signing out of icloud and re-booting the ipad so far with no change.

I do not have a mac computer.

iPad, iOS 6.0.1

Posted on Sep 20, 2016 10:26 AM

Reply

Answer 1

AppleJoe

Community Manager

Sep 21, 2016 9:44 AM in response to rluschtinetz

Hi rluschtinetz,

I understand from your post that after updating to the iOS 10.0.1 on your iPhone 5s and iPad Pro 9.7, that you are missing the text replacement on both devices. Using text replacements are very convenient and I will be happy to provide some information on this.

Since restoring from an iCloud backup can be time consuming depending on the amount of data included in the backup, you can check to see if the restore process has completed by going to Settings > iCloud > Storage. Also, I want to make sure that you are signed into iCloud on both devices.Then check to see if you can see your text replacements on either of your devices. If you have a recent iTunes backup for either one of the devices, you can also do a restore from that to the respective device as well.

Have a good day.

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Answer 2

rluschtinetz Author

Level 1

9 points

Sep 21, 2016 9:46 AM in response to AppleJoe

After completing the icloud sign out and sign back in and waiting 12 hours, all of my text replacements are back. I would assume that I had a large icloud file to back up from and it was just a matter of waiting until all items were restored.

thanks for all the help.

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Answer 3

brenden dv

Community Specialist

Sep 21, 2016 6:00 PM in response to rluschtinetz

Thanks for following up with us, rluschtinetz. Glad to see that all your text replacements are back.

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Answer 4

mac.geek

Level 1

19 points

Sep 22, 2016 11:08 AM in response to AppleJoe

I am having the same problem. I did the update on Tuesday and it is now Thursday. I just discovered that all my text replacements on my Mac are still there. Is there anyway to get them onto my iPhone and iPad? Slightly unrelated, iCloud Drive on iPhone not the same as iPad and Mac. Anyway to force it to sync?

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Answer 5

rluschtinetz Author

Level 1

9 points

Sep 22, 2016 12:35 PM in response to mac.geek

Hi mac.geek, I was able to restore the text replacement on my iPad and iPhone by doing the following actions

1-signing out of icloud on my ipad

2-forcing a reset of the ipad by pressing the home and lock buttons until reset.

3-signing back in to icloud

4- waiting approx 12 hours for icloud to re-load back onto my device

by doing this only on my ipad it seemed to force a re-load of icloud on my iphone also.

hope this works for you as it did for me. Best of luck

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Answer 6

Oct 14, 2016 8:50 AM in response to rluschtinetz

HI. I had the same problem, but none of the solutions in other replies worked for me. With the help of the Apple Store, here's what worked, and what didn't work:

Shut down the iPad and restart - didn't work.

Log out of iCloud and log back in, and wait, and wait - didn't work.

Reset the settings (under Settings>General>Reset) - Worked !

Obviously, this is slight hassle, because the wall paper is set to factor picture, you have to re-enter your home / office wifi passcode, and a few other things. But, much better than retyping a hundred text replacements.

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Answer 7

Dec 10, 2016 6:46 AM in response to Markpittsusa

Markpittusa- Thanks for posting. This did the trick for me and did not have to wait 24 hours after restoring from an old backup.

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