drnygro

Q: Two playback issues...

Having two playback issues, both while trying to use Apple Music on both my iPhone and iPad...

 

1. Getting error message saying "Cannot Open - This content is not authorized." Seems to only happen on Lil Wayne "Fireman"

2. Song cuts out about halfway through. Happens every time while playing Dr. Dre "F**k wit Dre Day (And Everybody's Celebratin')". Cuts out at the same spot every time about 2 minutes in.

 

Please help! Thanks!

iOS 10

Posted on Sep 20, 2016 12:31 PM

Close

Q: Two playback issues...

  • All replies
  • Helpful answers

  • by jeffd55,

    jeffd55 jeffd55 Sep 21, 2016 11:41 AM in response to drnygro
    Community Specialists
    Sep 21, 2016 11:41 AM in response to drnygro
    Hello drnygro,


    Thank you for using Apple Support Communities.


    i see that you are having one song that indicates it isn't authorized and another that cuts out about 2 min in. If you are streaming the songs, let's have you download them for offline listening, Use Apple Music in the Music app​.

    Find the song, album, or playlist that you want to download, then tap Apple Music download icon. You'll see Downloaded icon when the download is complete. If you don't see Apple Music download icon, add the music to your Library, then download it to your device.


    If this doesn't work or these songs are already available for offline listening, remove it and add it to your Library again.

    Best regards.