k8jb76

Q: iOS 10 - iMessage Photos Not Saving to Camera Roll

Hi everyone! Thanks in advance for any help you may offer.

 

I have an iPhone 6S running iOS 10.0.1 and none of the photos I take with the little camera inside iMessage save to the Camera Roll.

 

Is this normal behavior for the iMessage camera?

 

Photos I take with the full Camera app save just fine. I've tried restarting, and the tricks on the web about sharing photos from the thumbnail inside the Camera app with no success.

 

Thank you again.

iPhone 6s, iOS 10

Posted on Sep 20, 2016 12:09 PM

Close

Q: iOS 10 - iMessage Photos Not Saving to Camera Roll

  • All replies
  • Helpful answers

  • by Lindsay_B.,

    Lindsay_B. Lindsay_B. Sep 21, 2016 9:13 AM in response to k8jb76
    Community Specialists
    Sep 21, 2016 9:13 AM in response to k8jb76

    Hi, k8jb76!


    Thanks for reaching out via the Apple Support Communities. From your post, I see you have some questions about how the camera function within the Messages app works, and how you can save photos you take there. I love sending pictures to my friends and family, and having a copy of them for myself is great. I'd be happy to help!


    When you use the camera feature within Messages, the pictures you take are not automatically saved to your Photos app. You do have the option of saving them, though--just tap on the picture after you send it, then tap the Share button in the lower left corner of the screen. From the Share menu, choose Save Image; it will download the picture into your Camera Roll or All Photos (if you use iCloud Photo Library).


    Cheers!

  • by jrgudac,Helpful

    jrgudac jrgudac Sep 29, 2016 10:36 AM in response to k8jb76
    Level 1 (9 points)
    iPhone
    Sep 29, 2016 10:36 AM in response to k8jb76

    The idea of selecting each photo you take and manually storing them each time is moronic.  Why would iOS 10 complicate a process that was more simple in the past?  I do have this question and would hope that an easy fix or setting will be incorporated that allows me to save all photos taken regardless if it is in messages or not.

  • by Kwood81,

    Kwood81 Kwood81 Sep 28, 2016 7:55 PM in response to Lindsay_B.
    Level 1 (4 points)
    Sep 28, 2016 7:55 PM in response to Lindsay_B.

    So, what you're saying Lindsay is that the old iOS allowed you to conveniently save photos automatically when taking them from within iMessages. With this new iOS 10 update, Apple has removed this feature. Now users have to take extra steps to save photos? So what benefit is there to taking photos from within iMessages? Wouldn't it be easier (and guarantee that you actually save your precious photos) to just take photos using the camera, and then selecting photos from your camera roll when adding to your iMessage? I'm sorry but this just seems ridiculous.

  • by haiggy,

    haiggy haiggy Sep 29, 2016 10:25 AM in response to Kwood81
    Level 1 (8 points)
    Sep 29, 2016 10:25 AM in response to Kwood81

    By that argument, what's the point in having a camera button in the iMessages app if it doesn't take and save pictures? At least now, live photos are captured and sent...

  • by k8jb76,

    k8jb76 k8jb76 Sep 29, 2016 10:49 AM in response to k8jb76
    Level 1 (31 points)
    iPhone
    Sep 29, 2016 10:49 AM in response to k8jb76

    The "mini camera app" inside iMessages in iOS 10 does not save the photos you take with this. While I understand the general idea behind this (quick snaps of random silliness, perhaps, that you wouldn't want clogging up your Camera Roll), the practical implementation is dunder-headed.

     

    Let's compare steps, shall we?

     

    iOS 9:

     

    1. Open iMessage.
    2. Tap Camera icon.
    3. Take photo. Photo is automatically saved to Camera Roll.
    4. Send photo by tapping "Send" button.
    5. Go About Day.

     

    iOS 10

     

    1. Open iMessage.
    2. Tap Camera icon (or little arrow thing and then Camera icon. That extra step is a pain, Apple).
    3. Take a photo using the "mini Camera".
    4. Send photo by tapping the "Up Arrow" button.
    5. With 3D Touch, press and flick the photo and select Save. Or Without 3D Touch, tap photo, then tap the "Share" button and tap "Save Image" button. Photo is now saved to Camera Roll.
    6. Go About Day.

     

    While there aren't a lot more steps, there's a lot more fiddling to go through in order to save a photo to Camera Roll. Is it a huge pain the butt? No. It is kludgy and non-Apple-like? Yeah.

     

    An optional setting to enable or disable auto-save would be fantastic and eliminate the extra hassle. Apple products are designed to be as hassle-free as possible, and this is definitely more hassle than before.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 29, 2016 11:09 AM in response to k8jb76
    Level 9 (59,304 points)
    iPhone
    Sep 29, 2016 11:09 AM in response to k8jb76

    k8jb76 wrote:

     

     

    An optional setting to enable or disable auto-save would be fantastic and eliminate the extra hassle. Apple products are designed to be as hassle-free as possible, and this is definitely more hassle than before.

     

    Apple isn't reading here for suggestions. Use the feedback link:

     

    http://www.apple.com/feedback

     

    Personally, I like the new set up. The only pictures I ever take from messages are things like a lot of work related pictures of fixtures to send to colleagues. Or the stove I'm looking at buying at Lowe's that I want my housemate to see. Or the new shoes I want my best friend to know about. They always cluttered up my camera roll. I think it's extremely logical, personally.