Why does my system take up 25gb
MacBook Pro (Retina, 13-inch,Early 2015), macOS Sierra (10.12)
Please download and install EtreCheck from http://etrecheck.com/
Run it and post the report here.
On my Mac, Sierra is slightly over 10 GB.
13 replies
Here is the report from etrecheck
EtreCheck version: 3.0.4 (308)
Report generated 2016-09-21 08:37:43
Download EtreCheck from https://etrecheck.com
Runtime 1:52
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Description:
Large amount of system storage
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 88
Video Information: ⓘ
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software: ⓘ
macOS Sierra 10.12 (16A323) - Time since boot: about one hour
Disk Information: ⓘ
APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) /private/var/tmp/MPYRKKXP : 210 MB (182 MB free)
Recovery HD (disk0s4) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.79 GB (177.01 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ⓘ
Apple Card Reader
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/sudoers, File size 2299 but expected 1563
Gatekeeper: ⓘ
Anywhere
Adware: ⓘ
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
2 adware files found. [Remove]
Kernel Extensions: ⓘ
/Applications/ESET Cyber Security Pro.app
[not loaded] com.eset.kext.esets-kac (6.2.6 - SDK 10.6 - 2016-07-23) [Support]
[not loaded] com.eset.kext.esets-mac (6.2.6 - SDK 10.6 - 2016-07-23) [Support]
[not loaded] com.eset.kext.esets-pfw (6.2.6 - SDK 10.6 - 2016-07-23) [Support]
/Library/Application Support/VirtualBox
[not loaded] org.virtualbox.kext.VBoxDrv (4.3.28 - 2016-08-09) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.28 - 2016-08-09) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.28 - 2016-08-09) [Support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.3.28 - 2016-08-09) [Support]
/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10 - 2016-09-21) [Support]
[loaded] com.driver.LogJoystick (2.0 - SDK 10.8 - 2016-09-21) [Support]
[not loaded] com.logitech.driver.LogiGamingMouseFilter (1.0 - SDK 10.9 - 2016-09-21) [Support]
~/Library/Application Support/DAEMONToolsAgent/DAEMONToolsAgent.app
[loaded] com.disc-soft.DAEMONTools.VirtualSCSIBus (1.0.2 - SDK 10.8 - 2015-10-09) [Support]
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 163 Apple tasks
[running] 102 Apple tasks
System Launch Daemons: ⓘ
[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]
[not loaded] 43 Apple tasks
[loaded] 154 Apple tasks
[running] 105 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-08-23) [Support]
[running] com.filewave.fwGUI.plist (2013-12-13) [Support]
[not loaded] com.filewave.fwVNCServer.plist (2015-10-22) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]
Launch Daemons: ⓘ
[loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (2016-08-10) [Support]
[loaded] com.aaa.windscribe.OVPNHelper.plist (2016-08-04) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-08-23) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-08-23) [Support]
[running] com.adobe.agsservice.plist (2016-08-31) [Support]
[running] com.disc-soft.DAEMONTools.PrivilegedHelper.plist (2016-08-07) [Support]
[failed] com.eset.esets_daemon.plist (2016-06-07) [Support]
[running] com.filewave.fwcld.plist (2013-12-13) [Support]
[loaded] com.jdi.vpn.VPNHelper.plist (2016-05-26) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-05-03) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]
[loaded] com.nordvpn.NordVPN.Helper.plist (2016-08-09) [Support]
[failed] com.spotflux.Spotflux.tun.plist (2016-05-26)
[not loaded] net.privatetunnel.ovpnagent.plist (2016-06-15) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]
[not loaded] org.virtualbox.startup.plist (2016-08-09) [Support]
User Launch Agents: ⓘ
[loaded] com.bittorrent.BitTorrent.plist (2016-08-23)
[loaded] com.bittorrent.uTorrent.plist (2016-07-02)
[loaded] com.catalinagroup.citrio.updater.plist (2016-06-08) [Support]
[running] com.disc-soft.DAEMONTools.DAEMONToolsAgent.plist (2016-08-07) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[failed] com.jdibackup.ZipCloud.autostart.plist (2016-07-02) Adware! [Remove]
/usr/bin/open
[failed] com.jdibackup.ZipCloud.notify.plist (2016-07-02) Adware! [Remove]
/usr/bin/open
[failed] com.mackeeper.MacKeeper.Helper.plist (2016-07-02) [Support]
[failed] com.nylas.plist (2016-07-24) [Support]
[loaded] com.valvesoftware.steamclean.plist (2016-09-21) [Support]
[failed] org.getlantern.plist (2016-08-09) [Support]
[not loaded] org.virtualbox.vboxwebsrv.plist (2016-08-09) [Support]
User Login Items: ⓘ
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
ESET Cyber Security Pro Application (/Applications/ESET Cyber Security Pro.app)
Mail Application (/Applications/Mail.app)
ESET Cyber Security Pro Application (/Applications/ESET Cyber Security Pro.app)
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-27) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-27) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.12 (2016-05-04) Check version
Safari Extensions: ⓘ
Open in Internet Explorer - Parallels - http://www.parallels.com (2016-06-23)
3rd Party Preference Panes: ⓘ
PrintOptionPane (2014-06-11) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
37% WindowServer
12% kernel_task
8% Dock
7% hidd
3% fontd
Top Processes by Memory: ⓘ
1.37 GB softwareupdated
773 MB kernel_task
442 MB Google Chrome Helper(7)
229 MB mdworker(14)
164 MB WindowServer
Virtual Memory Information: ⓘ
341 MB Free RAM
7.66 GB Used RAM (1.48 GB Cached)
250 MB Swap Used
Diagnostics Information: ⓘ
Sep 21, 2016, 06:46:53 AM Self test - passed
Sep 19, 2016, 04:42:13 PM ~/Library/Logs/DiagnosticReports/Unturned_2016-09-19-164213_[redacted].crash
unity.Smartly Dressed Games.Unturned 3 - /Users/USER/Library/Application Support/Steam/*/Unturned.app/Contents/MacOS/Unturned
Sep 19, 2016, 04:42:03 PM ~/Library/Logs/DiagnosticReports/Unturned_2016-09-19-164203_[redacted].crash
Sep 19, 2016, 04:40:44 PM ~/Library/Logs/DiagnosticReports/Unturned_2016-09-19-164044_[redacted].crash
Sep 19, 2016, 04:38:59 PM ~/Library/Logs/DiagnosticReports/Unturned_2016-09-19-163859_[redacted].crash
Sep 19, 2016, 08:00:12 AM ~/Library/Logs/DiagnosticReports/Finder_2016-09-19-080012_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Sep 18, 2016, 07:18:09 PM ~/Library/Logs/DiagnosticReports/Unturned_2016-09-18-191809_[redacted].crash
Uninstall ESET
Uninstall CleanMyMac3
They are both worthless scamware on the Mac that only cause problems.
To remove the adware that you have install on your Mac download app from http://www.adwaremedic.com/index.php
The crashes of Unturned indicate that can be some problems with your installation of Stream.
I can uninstall cleanmymac3 but not eset as it is needed at my school
But i have remove everything else using adwaremedic
Try downloading and installing OmniDiskSweeper which will tell you how much disk space the files and folders on Mac are using. If anything seems out of line post their names and locations here and we might be able to help.
You have my deepest sympathies that your school is forcing you to use such scamware.
Ok thanks i will tell you if i see anything interesting
Using this program it says that the system only uses 5gb but on the system info its says system is using 25gb
I think it may be something wrong with how my mac is displaying the info.
Jhrushworth wrote:
I can uninstall cleanmymac3 but not eset as it is needed at my school
I have personally overseen the acquisition of literally thousands of Macs and iPads for use in both public and private education in all grade levels. None of those institutions have authorized the use of any non-Apple "anti-virus" garbage. None have ever had a single "virus" either.
Altering macOS with non-Apple "anti-virus" software will not only increase its vulnerability to various exploits and threats, your Macs just won't work properly with "ESET" installed. Your school is taking your tuition or tax dollars and throwing them away. If that is not considered a criminal offense, it should be. Good luck.
Reindex your hard drive according to this Apple document: Rebuild the Spotlight index on your Mac - Apple Support
I did this but it didnt seem to change anything
I have been searching for an answer to this as well. In my case, the "system" portion of the hard drive was taking up 90 GB of space. I believe it's because my MacBook is counting everything in iTunes as "system" files and counting them there. In contrast to a MacBook Pro I just upgraded to macOS Sierra, there's no listing in System Information for iTunes on my MacBook. Does the total amount in your system storage match the size of your iTunes Library?
As of now, I have been unable to find a way around this, although I just deleted my iCloud music library and am going to start from scratch but emptying everything out of iTunes and reloading my entire library. I'll repost if I manage anything. (Also, I contacted Apple Support earlier, and they recommended reinstalling macOS Sierra. This did not change the problem.)
Why does my system take up 25gb