Fms687

Q: Can't receive messages

I Have the iPhone 6s. I just recently reset my phone because it was acting weird after ios10 update. I tried to attach my phone number by going to iCloud>Apple ID>Contact information then I tried to add my number thru there, but I got an error message stating that my phone number was already in use. I then try to activate my FaceTime & iMessage but neither have activated and Ive been trying since Sunday. I even followed the instructions on the apple website.

so I can't send messages and I can not receive them.

iPhone 6s Plus, iOS 10

Posted on Sep 20, 2016 1:49 PM

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Q: Can't receive messages

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  • by razmee209,Apple recommended

    razmee209 razmee209 Sep 20, 2016 2:08 PM in response to Fms687
    Level 7 (33,371 points)
    Sep 20, 2016 2:08 PM in response to Fms687

    Fms687 wrote:

     

    I Have the iPhone 6s. I just recently reset my phone because it was acting weird after ios10 update. I tried to attach my phone number by going to iCloud>Apple ID>Contact information then I tried to add my number thru there, but I got an error message stating that my phone number was already in use. I then try to activate my FaceTime & iMessage but neither have activated and Ive been trying since Sunday. I even followed the instructions on the apple website.

    so I can't send messages and I can not receive them.

    If you get an error when trying to activate iMessage or FaceTime - Apple Support

     

    per the link contact Apple.