phoebe.schilt

Q: How to remove search genius?

Screen Shot 2016-09-20 at 2.18.54 PM.pngScreen Shot 2016-09-20 at 2.19.33 PM.pngScreen Shot 2016-09-20 at 2.20.02 PM.pngHelp please I think my Mac has a virus or something, when I open a new tab it opens up to some random search engine..

iPhone 6, iOS 9.1, My iCloud in general

Posted on Sep 20, 2016 2:24 PM

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Q: How to remove search genius?

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  • by dominic23,

    dominic23 dominic23 Sep 20, 2016 3:49 PM in response to phoebe.schilt
    Level 8 (41,686 points)
    Mac OS X
    Sep 20, 2016 3:49 PM in response to phoebe.schilt

    You will have t do this after starting up in Safe Mode to prevent adware

    from interfering with the removal of adware .

     

    1. Shut down the computer.

        Press the power button. Immediately after you hear the startup sound,

        press and hold the Shift key.

     

        The Shift key should be pressed as soon as possible after startup,

        but not before the startup sound.

     

        Release the Shift key when you see the Apple logo on the screen.

        Startup will take longer than usual.

        Screen flickering is normal in Safe Mode.

        Login to your account. Launch Safari.

     

        Enter this address       https://www.malwarebytes.org/antimalware/mac/

        in the Safari address bar.

     

        Download,   Install , open,  and run it by clicking “Scan”  button   to remove adware, if present.

        Once done, quit MalwareBytes.

     

     

    2. Safari > Preferences > Extensions

        Turn all extensions off

         or  uninstall all extensions you haven’t installed knowingly.

     

    3. Safari > Preferences >  Search > Search Engine :

        Select your preferred   search engine.

     

    4. Safari > Preferences > General > Homepage:

         Set your Homepage.

     

    5. Restart normally from  menu in the menu bar.

  • by Eric Root,

    Eric Root Eric Root Sep 21, 2016 7:05 AM in response to phoebe.schilt
    Level 9 (71,693 points)
    iTunes
    Sep 21, 2016 7:05 AM in response to phoebe.schilt