Login using Apple Watch not working

I cannot activate the functionality to log in using the Apple Watch. When I check the checkbox I only get a message stating that I needed to activate the 2 factor authentication. But it is already activated. Is someone else also experiencing this issue?


Thanks
Oli

iMac

Posted on Sep 20, 2016 2:57 PM

Reply
19 replies

Sep 20, 2016 3:55 PM in response to KiltedTim

Ok, after some research I found out what the difference is. But unfortunately it seems as if the 2 factor authentication is not yet available in Germany (or at least my region?)... dang.

I even disabled the 2 step verification to see if the 2 factor authentication option would appear, but it didn't. Instead I had to setup all my devices again for iMessage and Facetime 😠

Highly frustrating that Apple is advertising this feature even though it is not possible to use it in all regions of the world, even if the hardware is supported.

Sep 20, 2016 11:47 PM in response to Oliver Matuschin

You won't find the 'two-factor' option on the AppleId web site - this confused me for a while too.


To turn on the newer "two factor" authentication, go the iCloud system preference on your mac, click "account details" then "security". You can also do it on your phone in relatively the same place.


But then it still might not work. When I finally got two-factor turned on, the option to use the watch to unlock the mac disappeared. There's some trick to getting it to come back, but that part I haven't figured out yet (some people suggest rebooting all devices, some suggest logging out of icloud on the mac and logging back in). My guess is that it just takes some time for all the pieces to sync back up.

Sep 20, 2016 7:09 PM in response to Oliver Matuschin

I also have the same confusion. What is or are the differences between two-factor authentication and two-step verification?


I also do not see anything to allow me to turn on two-factor authentication after I have turned off two-step verification.


Why is it required to turn off two-step verification in order to turn on two-factor authentication when there is nothing on Apple help site providing instructions for two-factor authentication? This is like a recursive error, and it is very confusing.


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Sep 20, 2016 11:16 PM in response to danielchow

I found a website which explained the difference. Two step and two factor authentication are almost the same. Two factor authentication is newer than two step and apparently uses a 6 digit verification code instead of 4. Also, with two factor authentication the application specific passwords are no longer available. Instead, one has to add a 6 digit code at the end of one's iCloud password. But still I don't see how to enable it.


http://blog.elcomsoft.com/2016/04/apple-two-factor-authentication-vs-two-step-ve rification/


On the website it states: "At this time, two-factor authentication availability is still limited to some regions; the method will roll out slowly to all regions."


So I guess that it is not yet available in my region or country. Or it is just not working.

Sep 20, 2016 11:46 PM in response to danielchow

Ok, I finally figured it out! I went to the appleid.apple.com website and there I disabled the two step verification. Afterwards, I went to the iCloud system preferences on my Mac, and there to the account details > security preferences. And there it finally was – the option to turn on two factor authentication. I don't know why you have to turn off two step verification first, and why the two factor authentication is not available on the appleid website. This is just confusion. Incredible!

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Login using Apple Watch not working

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