quickbooks 2015 not working

Quickbooks 2015 not working after sierra update

iMac, iOS 10

Posted on Sep 20, 2016 4:06 PM

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12 replies

Sep 22, 2016 12:00 PM in response to johncocci

It should be able to tell me before if it can tell me after.

It's not Apple's responsibility to check every software application that's in existence to see if it is compatible with the new system. That's the developer's responsibility and why Apple provides beta versions to all developers so they can update their products. So direct your wrath at Quicken, not Apple. They had plenty of time to come up with a compatible version but evidently decided not to.

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Mar 27, 2017 11:35 AM in response to Kurt Lang

This is much simpler if you're already in Sierra. Go to this page on Intuit's site. If the version of QuickBooks showing isn't QB 2015 for Mac, click the Change button and select it.


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Click the Download button. You'll get this choice:


User uploaded file


Click the appropriate link. It will download the file QuickBooksProMac2015.dmg. What you get is the full QB 2015 Mac app. It's already the latest version, 16.1.12.1564 R13, with a creation date of February 21, 2017 at 2:00 PM. So you should be able to simply copy the app to the Applications folder and launch it.

Sep 22, 2016 12:06 PM in response to johncocci

How can it tell you before it's installed? It has to be installed so that it can examine the apps and evaluate them.


As KiltedTim pointed out earlier it's the user who has the responsibility to determine if their apps will be compatible with the new system. There are a number of ways to do that: contact the developer of those apps and ask or go to RoaringApps.com and see if the app has been tested by other users and reported.

Mar 27, 2017 9:57 AM in response to EStotes

Intuit did release an update for QB Mac 2015 so it will run in Sierra, but, since a non-updated 2015 copy won't launch in Sierra, you have to update the app before upgrading to Sierra.


The quickest solution would be to copy the main QB app to a Mac running El Capitan or Yosemite and update it there. Then bring the updated app back to the Mac running Sierra. Make a backup of the updated app so in case you need to erase and reinstall Sierra, you'll already have a copy of QB 2015 that will launch in Sierra instead of starting the update loop over from the original disk or purchased download.

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quickbooks 2015 not working

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