ccarrieta171
Level 1 (26 points)
iPhone

Q: No signal iPhone 7 plus

I Was able to find an iPhone 7 plus black, worked well all day went to sleep and next morning no cell signal actual message was No Service.  Tried resetting network services, remove the SIM card, resetting the phone.  Tried same sim in another phone and it works.  Seems to be a similar,at issue to those with the airplane mode issue.  Now there is no stock of the phone I want and I'm stuck with a dead paper weigh.  Any ideas?

Posted on Sep 20, 2016 6:13 PM

by RUNDONGZHIZAO,Solvedanswer
RUNDONGZHIZAO RUNDONGZHIZAO
Level 1 (14 points)
A:

I have the same problem....

Posted on Sep 23, 2016 9:06 PM

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ccarrieta171

Q: No signal iPhone 7 plus

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  • by iainmcdonald,

    iainmcdonald iainmcdonald Oct 18, 2016 10:24 AM in response to markfromweehawken
    Level 1 (4 points)
    iPhone
    Oct 18, 2016 10:24 AM in response to markfromweehawken

    I have applied the 10.0.3  fix on a iphone 7 plus & it has *not* worked. I also went to at&t yesterday to get a new sim.

     

    I restored to my iphone 6 plus today with the sim i took from the 7 and no connectivity issue.

     

    /i

  • by w7sg_599,

    w7sg_599 w7sg_599 Oct 18, 2016 10:29 AM in response to iainmcdonald
    Level 1 (19 points)
    Oct 18, 2016 10:29 AM in response to iainmcdonald

    This is going to be interesting.  My Jet Black/256 Plus is suppose to ship today or tomorrow.  I'll run some speed tests and signal strength readings on the 6 Plus just before calling to have it shut off.

  • by iainmcdonald,

    iainmcdonald iainmcdonald Oct 18, 2016 10:52 AM in response to WestchesterNYAtty
    Level 1 (4 points)
    iPhone
    Oct 18, 2016 10:52 AM in response to WestchesterNYAtty

    who is your network supplier?  I know the fix was focused on Verizon, but mine is not working on At&t

  • by Syvee,

    Syvee Syvee Oct 18, 2016 11:45 AM in response to ccarrieta171
    Level 1 (4 points)
    Oct 18, 2016 11:45 AM in response to ccarrieta171

    Very pleased to report that the new 10.0.3 update  has successfully resolved my connectivity issue. Today I traveled approximately six hours and 400 miles around NYC and CT and had no issues whatsoever losing signal. The entire time was with Waze running and had LTE service the entire time, along with a few simultaneous phone calls now that VoLTE was back on.  To fully disclose, I also recently applied the "reset all settings" idea.  While that idea seemed to  help, it really did not work.  However, I will say that the performance of my phone got better after doing that.  It was a royal pain to go ahead and set everything up again, but in the end I have to say it was worth it because my phone is operating better than ever, and now with the new 10.0.3 patch, the connectivity issue is fixed as well.  I have an iPhone 7 operating on Verizon, loaded from a previous iPhone 6 restore off AT&T's network.   I am not sure if I brought any junk with me from my AT&T iPhone 6 back up, but I have to say the reset all settings feature really made a difference.   For now, I am a happy camper.  Thanks everyone here for all the ideas and the countless hours on support calls getting it up to Apple and Verizon to fix.

  • by WestchesterNYAtty,

    WestchesterNYAtty WestchesterNYAtty Oct 18, 2016 1:03 PM in response to iainmcdonald
    Level 1 (4 points)
    iPhone
    Oct 18, 2016 1:03 PM in response to iainmcdonald

    Verizon. Sorry that I didn't mention that.

  • by MaddieGuinea,

    MaddieGuinea MaddieGuinea Oct 20, 2016 5:17 AM in response to ccarrieta171
    Level 1 (8 points)
    iPhone
    Oct 20, 2016 5:17 AM in response to ccarrieta171

    I applied the 10.0.3 Update and my phone has gotten better, but unfortunately, the problem with the no service message is not completely fixed. I still get the message in some areas. I get the best reception when I'm outside, but when I'm indoors, it'll occasionally drop signal. I've heard about many people getting replacement phones, but I am just going to roll with whatever challenges come and I know Apple will continue to look into the problem if it is persisting.

  • by mfarkas,

    mfarkas mfarkas Oct 20, 2016 5:19 AM in response to MaddieGuinea
    Level 1 (4 points)
    iPhone
    Oct 20, 2016 5:19 AM in response to MaddieGuinea


    I too am having same problem that I had prior to the fix.  The cellular just drops off in places I have had very strong coverage in the past.

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