activity app sharing just spins

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Level 1

11 points

activity app sharing just spins

I am trying to share my info in the activity app and my friend accepted the invitation but on both of our phones (7 plus with os 10 ) it just keeps spinning! HELP!

Posted on Sep 20, 2016 8:34 PM

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Answer 1

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sam1121 Author

Level 1

11 points

Sep 21, 2016 6:22 AM in response to Jonathan UK

Thank you so much for your respons! We both did this and it's still spinning! Any other ideas? also off topic but contextual predictions is not working for calendar! Any tips for that?

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Answer 2

Jonathan UK

Level 10

163,901 points

Sep 21, 2016 6:19 AM in response to sam1121

Hi

The following steps may help:

Both users: check that your watch is connected to the paired iPhone via Bluetooth, whilst the iPhone is also connected to the Internet via cellular data or Wi-Fi.

Both users: restart both your iPhone and your watch, turning both off together, then restarting your iPhone first:

Allow a short time afterwards for Activity data to be shared (perhaps allow an hour or so).

Otherwise, it may help if you each unpair and re-pair your watches, again allowing time afterwards for data to be shared:

The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
Choose to Restore from Backup when offered the option during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
Unpair your Apple Watch and iPhone - Apple Support
Set up your Apple Watch - Apple Support

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