How to turn off Limit Ad Tracking - Greyed Out

Hello everyone,


I have an iphone 6 and since the update, it seems that my "Limit Ad Tracking" has been turned on, but I wish to turn it off, however the problem is, is that it is greyed out, so I can't change it. Does anyone know how to help me with this? I've been trying to figure this out for the past hour and it's very annoying.


Thank you in advance.

iPhone 6, iOS 10, null

Posted on Sep 20, 2016 8:40 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2017 4:37 AM

On iOS 11 Limit Ad Tracking is automatically turned off by any FiOS users, and probably many other network providers. Disconnecting from these will allow you to turn off Limit Ad Tracking, however reconnecting will turn it back on and grey it out again.

7 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to turn off Limit Ad Tracking - Greyed Out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.