Hello Mello

Q: Why I cant sync some contacts from iPhone to Mac? I did all setting as recommended before.

Why I cant sync some contacts from iPhone to Mac? I did all setting as recommended before.

Posted on Sep 20, 2016 10:10 PM

Close

Q: Why I cant sync some contacts from iPhone to Mac? I did all setting as recommended before.

  • All replies
  • Helpful answers

  • by norm123,

    norm123 norm123 Sep 21, 2016 2:43 PM in response to Hello Mello
    Community Specialists
    Sep 21, 2016 2:43 PM in response to Hello Mello
    Hello Mello,

    Welcome to the Apple Support Communities!  It sounds like you have contacts that are on your iPhone but not on your Mac is that right?  If you want data such as Contacts to be seamlessly updated between your devices, you can enable iCloud on your iPhone and your Mac, and turn on the Contacts feature.   Here are some resources to help you with this:

    Set up iCloud on all your devices

    Get help using iCloud Contacts, Calendars, or Reminders​

    Make sure that you're signed in to iCloud with the same Apple ID on all your devices and check your settings.

    • On your iPhone, tap Settings > iCloud. Check your Apple ID and make sure that you turn on what you want to update (Contacts, Calendars, or Reminders).
       
    • On your Mac, choose Apple menu > System Preferences > iCloud. Check your Apple ID and make sure that you select what you want to update (Contacts, Calendars, or Reminders). 

    Take care.
  • by Hello Mello,

    Hello Mello Hello Mello Sep 21, 2016 4:26 PM in response to norm123
    Level 1 (4 points)
    iTunes
    Sep 21, 2016 4:26 PM in response to norm123

    Hi norm123,

     

    Thank you for your reply. Unfortunately, I did what you suggested but still the same

  • by judysings,

    judysings judysings Sep 21, 2016 6:45 PM in response to Hello Mello
    Community Specialists
    Sep 21, 2016 6:45 PM in response to Hello Mello
    Hi Hello Mello,

    The link that I provided above is very comprehensive.  I initially highlighted just a section of it above.  At this point, I would suggest clicking on the link and reviewing the entire article.  

    Get help using iCloud Contacts, Calendars, or Reminders

    Having said that, I would also focus on this particular section:

    See which account your contacts are in: 

    1. Open the Contacts app and tap Groups in the upper-left corner.
    2. Deselect the All [account] option for any third-party account, like Gmail or Yahoo.
    3. Make sure All iCloud is selected.
    4. Tap Done to see your list of contacts. If you don't see the contact you're looking for, it's stored in another account.
    5. You can import the contact from a third-party service into iCloud.

    Set iCloud as the default account for your contacts in iOS 8 or later:

    1. Tap Settings > Contacts.
    2. Tap Default Account.
    3. Select iCloud.

    Take care.