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All replies
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Helpful answers
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Sep 21, 2016 12:57 AM in response to ramharieshby lllaass,What mode MacBook Pro
What OS version did you have before?
Is El Capitan available in the Purchased section of your Mac App Store
Do you have a TM backup you can restore from?
Can you post the error message you received?
Open the Console app in Finder>Applications>Utilities and look for log entries at the time of the problem.
Have you tried:
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
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Sep 24, 2016 8:06 AM in response to ramharieshby jamespaski,I've been having an issue as well regarding shut downs ever since I upgraded to macOS Sierra. Whenever I long press the power button on my Mac, the laptop automatically shuts down without giving me the usual options of Restart, Sleep, Log Out, or Shut Down. Then, when I turn my Mac again there will be a notification that the computer did not shut down properly and if I wish to open any applications activated before the shut down. This has occurred for about three (3) times already. This may be a bug in the new OS. Hoping that an update will remedy this problem.
*Macbook Air 13-inch mid-2013 model running on macOS Sierra (10.12)
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Sep 24, 2016 9:31 AM in response to jamespaskiby Grant Bennet-Alder,'Pressing and holding the power button' does an emergency, uncontrolled power-off. It should never be routinely, only when you have no other options. It has been known to sometimes produce some directory corruption, because the latest updates to the directory are not copied back to the drive.
The correct way to do a Restart is to choose Restart off the  menu. You can also choose Shutdown, count to 10, then press the power button to start up again. Theses choices do an orderly, well-behaved cleanup and Shutdown, and are the only ones that should be used routinely.
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Sep 24, 2016 9:37 AM in response to ramharieshby Grant Bennet-Alder,The trade press have published opinions, mostly indicating that except for a few minor problems, the upgrade to Sierra has been remarkably trouble-free. They disagree that this release is "crappy and buggy".
The problems that you are seeing are not typical. Some of them may be related to your unique configuration. If you could provide a bit more information, Readers would be happy to help you work through them, if that is what you wish.
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Sep 24, 2016 9:53 AM in response to Grant Bennet-Alderby jamespaski,The long press emergency, power-off is not what I'm mentioning. The image you'll see below is the window indicating the options said in the previous comment. I know for a fact that this window will also be allowing me to safely shut down or restart my computer. However, there have been instances that this window does not appear.
I disagree that macOS Sierra is "crappy and buggy" also; it's a good upgrade by the way.
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Sep 24, 2016 10:52 AM in response to jamespaskiby Grant Bennet-Alder,On a computer with an Eject key on the keyboard, that 'Restart-Sleep-Cancel-Shutdown' dialog box can be invoked with:
Control-Eject_key.
A well-controlled Restart can be invoked directly with:
Command-Control-Eject_key
a well-controlled Shutdown can be invoked directly with:
Command-Control-Option-Eject_key
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Sep 24, 2016 11:12 AM in response to Grant Bennet-Alderby jamespaski,I mentioned that I use a Macbook Air 13-inch mid-2013 model, and I know that Mac Airs do not have an Eject Key because these Macs do not have CD drives. The dialogue box does appear; however, what I'm stating is that there have been rare instances that that dialogue box does not appear. In order to bring up that dialogue box is to press the Power Key - a slightly longer press compared to when you want the computer to enter Sleep mode. But, instead of the dialogue box appearing, the computer directly shuts down, not allowing me to prompt if I want to Restart, Sleep or Shut Down the computer, or Cancel out the dialogue box. Again, it happened about three times and quite rare.
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Sep 24, 2016 11:33 AM in response to jamespaskiby Grant Bennet-Alder,Mouse-tracking and keyboard responsiveness depend on having lots of spare processor cycles available. If your Mac is using up too much CPU doing unnecessary busy-work, this can keep those functions from being properly responsive.
Especially after an Upgrade, you should take a look with Activity Monitor and see if there is something eating up more CPU cycles than it should be.
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Sep 24, 2016 11:39 AM in response to ramharieshby ramhariesh,Configuration: Macbook Pro with Retina Display(Early 2015 Model, 8GiB RAM) 13 INCH.
Issues: Display Flickering when i log in, not a proper shut down, a dialog box that says there is some problem and i should shut down whenever i Log In, Very slow in loading the applications, Poor Performance
I'm facing these issues every day since I installed macOS Sierra, not when it was running OS X El Capitan. OS developers should take in to account these issues, when they are releasing their software. macOS Sierra (10.12.1) update/patch should address these issues and resolve it asap. Just because you have a lot of added features, doesn't mean that it is a great product, until or unless it does it's usual work properly and seamlessly without causing any problem.
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Sep 24, 2016 11:55 AM in response to ramharieshby jamespaski,The loading screen also flickers while loading or booting up upon turning my Mac on. This just occured when I upgraded to macOS Sierra also. The same message appears, as you mentioned, after starting whenever a sudden shut down occurs (please see previous comments in the thread). It is, in my opinion, that this issue be raised in order for developers to make a solution. A flickering loading screen can be quite troubling.
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Sep 24, 2016 12:20 PM in response to jamespaskiby Csound1,jamespaski wrote:
I mentioned that I use a Macbook Air 13-inch mid-2013 model,
Then you would probably have been better served by posting in the Macbook Pro forum instead of this one.
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Sep 24, 2016 12:29 PM in response to Csound1by jamespaski,Ok. Apologies. So, this could also be applicable to the person who made the post as he/she stated that he/she uses a Macbook Pro?
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Sep 24, 2016 12:48 PM in response to ramharieshby Drew Reece,You seem to be assuming Apple are reading your posts – that is never clear because this is a 'user forum'. Post your complaints to Apple if you hope for them to be fixed or better, send feedback via any crash reports that appear, enable diagnostics too in System Preferences > Security > Privacy.
New OS's always have issues, some can be caused by older software. You can check what is installed via etrecheck…
Post the report if you want feedback on it. You may want to verify that any older software is working for other users too, look at roaringapps.com for that.
Occasionally old software causes conflicts that break when a new OS is released. You may want to hold of on the first update in future unless you have time to fix any issues that can appear.
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Sep 24, 2016 12:36 PM in response to ramharieshby VickeVireG,1. Well, Apple has made a lot of great OS, so your comparison might not mean very much.
2. I have also had a small issue, but that the two of us has had issues is not basis enough to make claims about the OS in general. There will almost always be some issues for at least some users when an OS is in its infancy, and even though it has been on beta testing for a while, it is still very fresh. If you feel the way you seem to, perhaps you should have waited a few days before upgrading, or at least taken a back up so that you can go back if problems are encountered.
