Mital Krunal

Q: Online order cancelled without email notification

I have ordered Mac Book PRO 2 times from Apple Canada website and both time my order got cancelled,

 

Order 1 - W530381632

 

Order 2 - W592520054

 

Both time order got cancelled with status "Check with your bank". When I have check with bank, they said transaction is approve but Apple has not claim money.

 

Could anyone tell me what could be the issue.

 

I am in US and ordering from Apple Canada website.

 

Thanks,

MacBook Pro with Retina display, iOS 10, online order

Posted on Sep 21, 2016 12:00 AM

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Q: Online order cancelled without email notification

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  • by lllaass,

    lllaass lllaass Sep 21, 2016 12:42 AM in response to Mital Krunal
    Level 10 (188,994 points)
    Desktops
    Sep 21, 2016 12:42 AM in response to Mital Krunal

    To order from an Apple on-line store like you did the you have to be located in the same country (checked by public IP address), the shipping address has to be in that country and the payment method (e.g., billing address) has to be associated with that country.