lioriris

Level 1 (6 points)

iPhone

Q: Upgraded to iOS 10. cannot connect to app store

I upgraded to iOS 10.

Now I cannot connect to the app store.

The "updates" shows that I have updates waiting.

When I switch to "updates" it shows the list for 2 sec than the list disappear.

I have Iphone6 plus.

Help Please.

iPhone 6 Plus, iOS 10

Posted on Sep 21, 2016 1:08 AM

I have this question too

Solved

Level 1 (6 points)

iPhone

A:

I have managed to solve this myself.

I signed out of the App Store, in App store settings.

When I signed back in, I was able to connect again to the App Store.

Posted on Sep 21, 2016 1:55 AM

Q: Upgraded to iOS 10. cannot connect to app store

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Helpful answers

by LucoBrasi,

LucoBrasi Sep 21, 2016 1:13 AM in response to lioriris
Level 4 (1,093 points)

Sep 21, 2016 1:13 AM in response to lioriris

Hi. Try some troubleshooting steps from this article If you can’t connect to the iTunes Store - Apple Support
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by lioriris,

lioriris Sep 21, 2016 1:35 AM in response to LucoBrasi
Level 1 (6 points)

iPhone

Sep 21, 2016 1:35 AM in response to LucoBrasi

Hi,
I did that already. No help there.
As I wrote, this only happened after I upgraded to iOS 10.
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by LucoBrasi,

LucoBrasi Sep 21, 2016 1:42 AM in response to lioriris
Level 4 (1,093 points)

Sep 21, 2016 1:42 AM in response to lioriris
This does not happen on my device. If you have tried all the steps suggested in aforementioned article try basic troubleshooting
Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
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by lioriris,Solvedanswer

lioriris Sep 21, 2016 1:55 AM in response to LucoBrasi
Level 1 (6 points)

iPhone

Sep 21, 2016 1:55 AM in response to LucoBrasi

I have managed to solve this myself.
I signed out of the App Store, in App store settings.
When I signed back in, I was able to connect again to the App Store.
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by rushin16,Helpful

rushin16 Sep 22, 2016 12:01 PM in response to lioriris
Level 1 (9 points)

iPhone

Sep 22, 2016 12:01 PM in response to lioriris

We need a solution, fast. I have tried all the options available on various articles online.
Signing out and in of App Store, iCloud etc.
Resetting Network settings, All settings
The only option left is erasing iPhone, but not willing to do that yet.
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