oleg.denisenko
Level 1
(8 points)
Q: imessage
Hi!
I bought new iPad mini-3 (wifi only) for my wife (prev iPad mini-1 wifi worked like a charm)
We having trouble with iMessage. At first I couldn't login in iMessage on iPad.
I kept getting activation errors. So I found lots of helpful tips, but all of those tips revealed a problem with my iMessage settings... there is no slider to turn it on or off. All that's there are fields for Apple ID and password.
we are restart iPad / reset wifi setting, we are make hard reset (sic!) for device, but no luck!
iOS 10.0.1
so, my question is how do we get iMessage to work?
notice: I am also trying use own login/password for logging instead of use wife credentials - error still here.
Have a nice day
O.
iPad Mini, iOS 10
LucoBrasi
Level 4
(1,044 points)
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
