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My brand new Iphone7 seems to have bluetooth problems in my car. Everything works but the sound drops sometimes (often) when I listen to music. I didnt have this issue wiyh my 6s and IOS10. I tried to reset everything but the problem persists. The iPhone is recognized by the radio inmy Toyota, but the sound drops just as it was a radio in a tunnel.
iPhone 7, iOS 10
I provided this to the techs weeks ago, but it seems like there was no headway. So here are the results of my trials for everyone to read:
I work in an environment where I have access to soundproof rooms. The walls are steel with padding and are about 6" thick (solid). These are "dead spots" for wireless in my building, which I surveyed and had to plan around because of the walls. I also work with deploying a lot of iOS devices, so most of my colleagues have an iPhone.
Testing environment:
I tested the area with an OptiView XG using AirMagnet Spectrum XT software. This device and software is used to measure the amount of Radio Frequency (RF) radiation in a given area to troubleshoot issues with wireless, and to help design wireless networks for large corporations. This helped me to ensure that there were no stray 2.4GHz interferers while testing, meaning that the only devices emitting 2.4GHz band RF were the "Devices" listed below (Beats Pill, Plantronics Backbeats, Braven BRV-1) and the phones.
Additionally, I tested the cars listed below in several environments with and without interferers nearby. These were less controlled, however mirrored the exact same results.
Stuttering/Skipping:
To show an example of the skipping sound that I am referring to, please take a look at this video: https://www.youtube.com/watch?v=kGHFDRVA958
Bluetooth devices tested:
iPhones tested:
As you can see, the issues are localized to the GSM models using the new Intel modems. This further solidifies the belief that there is an existing hardware issue and not a problem with software, interference, or other manufacturer's devices. I'm not sure what else I can do to troubleshoot with the Apple reps, but after spending upwards of $5000 with Apple in 2016, I can't help but to feel neglected.
That's actually not true. I use Verizon and have the exact same issue.
I turned off LTE on my phone and the problem went away.
Latest iOS, 7+, AT&T
Lexus GS350
Turning off LTE fixes issues for me. Been going for weeks now without Bluetooth issues in my car. Well, except for the obvious issue of LTE not being used.
Verizon iPhone 7 and A 2013 Infiniti JX35/QX60.
Major stuttering w/ Bluetooth audio. Constant disconnect and reconnects.
Next update will solve this issues with bluetooth.
I hope so, I hadn't heard really any reports thus far
Yes, iPhone 7 Bluetooth stuttering seems fixed in iOS 10.3. Good!
Sweet merciful crab! Apple fixed it with 10.3!
35 minutes of non-stuttering audio bliss this morning... Now I don't have to cancel my AirPods order. Sweet.
yes!! Are you sur?
Indeed it appears fixed for me as well! Happy day.
Not fixed for me sadly. Anyone else still having problems? Looks like it's back to the drawing board with the help line.
Hello,
It didn't work for me either. The Bluetooth disconnected and reconnected 4 times today on two calls.
Hi Jeff, I have exactly the same problem with Bluetooth, but what do you mean plug it in? I have a USB port in my Infiniti but when I connect my iPhone doesn't recognize it
Has not helped so far!
So many users have this issue, why does Apple just not fix it?
iPhone7 Bluetooth issue in the car
