brunowajskop

Q: iPhone7 Bluetooth issue in the car

My brand new Iphone7 seems to have bluetooth problems in my car. Everything works but the sound drops sometimes (often) when I listen to music. I didnt have this issue wiyh my 6s and IOS10. I tried to reset everything but the problem persists. The iPhone is recognized by the radio inmy Toyota, but the sound drops just as it was a radio in a tunnel.

iPhone 7, iOS 10

Posted on Sep 21, 2016 4:03 AM

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Q: iPhone7 Bluetooth issue in the car

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  • by Flyafox-JB,

    Flyafox-JB Flyafox-JB Oct 6, 2016 8:30 AM in response to brunowajskop
    Level 1 (4 points)
    Oct 6, 2016 8:30 AM in response to brunowajskop

    Same here in a 2016 Lexus CT200h and GX470

     

    Plays for a minute or so then cuts out, and then drops completely until voice prompt brings it back for something like Waze.

     

    Annoying, and never had the issue with the iPhone 6Plus, just now with the 7 Plus.

     

    Come on Apple...where is your quality you used to have we could rely on?  Seems it is dropping, and quickly.

  • by yoshjosh,

    yoshjosh yoshjosh Oct 6, 2016 11:46 AM in response to Flyafox-JB
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 11:46 AM in response to Flyafox-JB

    iOS 10.1 beta 2 does not solve my issue with stuttering/speedups/dropouts on Ford Sync 2 and my iPhone 7 Plus. I drove with it for about 30 minutes, though, before the problem cropped up again.

  • by CyberEnt,

    CyberEnt CyberEnt Oct 6, 2016 1:16 PM in response to yoshjosh
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 1:16 PM in response to yoshjosh

    Beta 2 also did not solve my Lexus bluetooth problems.

  • by 0gravity0,

    0gravity0 0gravity0 Oct 6, 2016 1:35 PM in response to CyberEnt
    Level 1 (4 points)
    Oct 6, 2016 1:35 PM in response to CyberEnt

    MIne was working for a few days on beta 2 and now the problem is back. I guess I spoke too soon.

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 6, 2016 4:02 PM in response to brunowajskop
    Level 1 (14 points)
    iPhone
    Oct 6, 2016 4:02 PM in response to brunowajskop

    It is the phone. My AT&T 7 wouldn't stay connected to the audio Bluetooth in my car. If I disabled this feature then I could use Siri etc. I returned the 7 yesterday and am back using my 6s. Works fine even with iOS 10.

     

    I had trouble getting Apple to help. Got a case number and never heard back. Not a great experience and will probably not get AppleCare in the future after several bad experiences.

  • by Flyafox-JB,

    Flyafox-JB Flyafox-JB Oct 6, 2016 4:09 PM in response to Flyafox-JB
    Level 1 (4 points)
    Oct 6, 2016 4:09 PM in response to Flyafox-JB

    I am amazed that basic Bluetooth functionality was not part of the rollout Test Plan; seems rather well fundamental considering the iPhone is built off the iPod family, and music has been the cornerstone of the LOB since it was introduced. 

     

    MAJOR failure on someone's part.

  • by Roggy Rog,

    Roggy Rog Roggy Rog Oct 6, 2016 5:20 PM in response to brunowajskop
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 5:20 PM in response to brunowajskop

    Second what was said earlier. Turning off LTE resolves the issue. Go to Settings>cellular>cellular options>Enable LTE>off. Not ideal but it's  that or plug into AUX via lightning adaptor. Hopefully Apple can fix this.

  • by technogogo,

    technogogo technogogo Oct 6, 2016 11:17 PM in response to brunowajskop
    Level 1 (14 points)
    Oct 6, 2016 11:17 PM in response to brunowajskop

    I have this same issue. It is driving my crazy. BMW iDrive 2015. My wife's iPhone SE works perfectly as did my iPhone 6 running iOS 10 before I got the iPhone 7. I opened a case with Apple support and they suggested trying the iPhone SE. When I went back to them to say that worked they just said to talk to the other manufacturer. Wouldn't even acknowledge the amount of talk on the internet from lots of other people with the same issue.  Very customer unfriendly and non-Apple attitude!

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 7, 2016 5:56 AM in response to technogogo
    Level 1 (14 points)
    iPhone
    Oct 7, 2016 5:56 AM in response to technogogo

    Same here. So frustrated I just returned the 7 before the 14 day period as I didn't want to get stuck with it. I have had one too many poor experiencea with AppleCare to wait and trust them. One thing I have learned is AppleCare isn't worth it for me.

     

    I am back using my 6s and have had zero issues; even with iOS 10. Something seems seriously wrong with the 7 and I didn't want to trust a "patch" would fix it. I have AT&T and a BMW.

     

    Sorry about your experience. I too was looking forward to the 7 and have been more than disappointed in Apple with product performance and its support system.

     

    PS The autocorrect function of this forum makes me think Apple is just messing with me now.

  • by crhop,

    crhop crhop Oct 7, 2016 7:49 AM in response to CyberEnt
    Level 1 (9 points)
    iPhone
    Oct 7, 2016 7:49 AM in response to CyberEnt

    I am having the same problem with my new iPhone 7 and 2015 Lexus.

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 7, 2016 8:16 AM in response to crhop
    Level 1 (14 points)
    iPhone
    Oct 7, 2016 8:16 AM in response to crhop

    I have talked with people that are exchanging their new phones before the 14 day period is over. Some joke that they will keep doing this until a patch is release. I just don't have the time so I am using my old trusted 6s. I am rethinking this whole "be in the front of the line" concept. It seems like anytime I get a new phone soon after it comes out I have more problems than it is worth. It is a true bummer. It is one thing to come out with the same phone every 3 years, but to have problems such as these just makes me wonder. I guess Apple's employees don't drive cars or use the new phones before they are released. Bummed again.

  • by poughquag_K,

    poughquag_K poughquag_K Oct 7, 2016 11:13 AM in response to King of Pumkins
    Level 1 (4 points)
    iPhone
    Oct 7, 2016 11:13 AM in response to King of Pumkins

    I'm having problems connecting to any BT device - car, speakers, etc. - dosen't seem to matter what device it is the BT connection is not working with iphone 7.

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 7, 2016 1:26 PM in response to poughquag_K
    Level 1 (14 points)
    iPhone
    Oct 7, 2016 1:26 PM in response to poughquag_K

    IT is a bummer that everyone is having issues. I have noticed that if I start playing music after I have been looking at songs that I don't have on one of my personal playlists the Bluetooth gets confused. But if I reconnect and start from my own music all is good. So there might be a component of 10 that messes with the operations. Apple Music has always been kind of touchy so I would guess that there is something in Apple Music that is screwy too. However, with the 7 there is something with the hardware would wouldn't allow me to connect at all. Or maybe it was a hardware software combo. Who knows.

  • by PhatBoyDiamond,

    PhatBoyDiamond PhatBoyDiamond Oct 8, 2016 4:52 PM in response to King of Pumkins
    Level 1 (4 points)
    Oct 8, 2016 4:52 PM in response to King of Pumkins

    The latest Beta for 10.12 seems to have fix my BT on my 2012 Hyundai SantaFe.  Not problems since.

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 8, 2016 5:38 PM in response to PhatBoyDiamond
    Level 1 (14 points)
    iPhone
    Oct 8, 2016 5:38 PM in response to PhatBoyDiamond

    Do you mind if I ask are you on AT&T?

     

    Thanks!

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