ios 10 calendar widget shows blank lines

Question

Level 1

19 points

ios 10 calendar widget shows blank lines

Running iOS10 on an iPhone 5s.

Occasionally (not always), the calendar widget will show blank lines instead of the actual events.

e.g there might be 2 events and 1 bday to show, but the widget will show 2 empty lines and a 3rd with just the bday icon, but no event text in any of them.

The 3 empty lines shown above, correspond to 3 events from 3 different calendars.

I noticed that if I attempt to type in the spotlight box (just bring it up) and dismiss it immediately, the widget will re-render and the text of the events will appear correctly.

Anyone else seen this?

iPhone 5s, iOS 10, null

Posted on Sep 21, 2016 4:13 AM

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Answer 1

vbw

Level 1

4 points

Oct 20, 2017 5:52 AM in response to 0-ing

I’m on 11.0.3 and I have the same problem. In the Today view, events are only shown in the Calendar widget after tapping Show More. Because of this, the Calendar widget is just a useless waste of space.

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Answer 2

Teddy_B

Community Specialist

Sep 21, 2016 4:25 PM in response to 0-ing

Hi 0-ing,

Thank you for contributing to the Apple Support Communities.

It looks like your Calendar widget doesn't display the text of your events initially. Let's try some troubleshooting to see if we can clear up this behavior.

First, restart your iPhone if you haven't already-- Restart your iPhone, iPad, or iPod touch .

Next, try removing and re-adding the Calendar widget-- Use Widgets on your iPhone, iPad, and iPod touch .

Sincerely.

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Answer 3

0-ing Author

Level 1

19 points

Sep 22, 2016 1:45 AM in response to Teddy_B

Thanks for the reply.

Restarting the iphone and re-adding the widget did not solve the issue.

Still seeing the same random behaviour.

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Answer 4

AppleJoe

Community Manager

Sep 22, 2016 9:04 AM in response to 0-ing

Hi there 0-ing,

Thanks for trying those steps.

Do you use multiple calendar accounts? If so, let's turn them off one by one to see if we can resolve this or isolate the behavior to a certain account.

Turn on iCloud, Google, Exchange, or Yahoo! calendars. Go to Settings > Calendar, tap Accounts, then turn a calendar on or off. From Use multiple calendars .

If turning the account(s) off and on doesn't solve it, try removing and re-adding the affected account(s) from your iPhone:

1. Go to Settings > Calendar > Accounts.
2. Tap the account(s) you want to remove.
3. For iCloud calendar, tap Sign Out. For other calendar accounts, tap Delete Account.
4. Re-add the account from Settings > Calendar > Accounts > Add Account.

Let us know the results of these steps.

All the best.

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Answer 5

0-ing Author

Level 1

19 points

Sep 25, 2016 7:14 PM in response to AppleJoe

Every single one of the calendars exhibits the same issue, when isolated.

I found that other people experience the same issue:

https://m.reddit.com/r/iOSBeta/comments/542mls/bug_does_anyone_else_experience_a _blank_calendar/

Thanks

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Answer 6

jeremy_v

Community Specialist

Sep 26, 2016 9:59 AM in response to 0-ing

Hi 0-ing,

Thanks for getting back to us.

If you were an iOS 10 beta participant, make sure you've updated to the final version of iOS 10 using these steps from About iOS beta software :

Download the final version of iOS

If you have an iOS beta version and want to download the final version, follow these steps:

Connect your device to iTunes.

While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery Mode screen.

When asked, choose Update to download and install the latest nonbeta version of iOS.
An update install won't affect your content or settings.

Since all of your calendars exhibit the same issue, next we'd recommend reaching out to AppleCare using one of the methods at Apple - Support - Product Selection .

Best Regards.

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Answer 7

0-ing Author

Level 1

19 points

Sep 26, 2016 10:13 AM in response to jeremy_v

hi jeremy_v

I am not a beta participant.

The problem manifests for me for ios 10.0.1 and 10.0.2.

I posted the reddit link merely to show that this seems to have been a problem since the beta, for some people.

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Answer 8

Sep 27, 2016 3:43 AM in response to 0-ing

I found this doing a google search since I'm having the exact same issue as you. Please post here if you find a solution.

Thanks!

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Answer 9

Sep 27, 2016 4:49 AM in response to 0-ing

I also found this doing a google search since I'm having the exact same issue as you.

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Answer 10

vheijens

Level 1

4 points

Oct 4, 2016 12:05 AM in response to 0-ing

I have exact the same problem.

However it is very irregular. Sometimes you see the text for half a second and then it disappears. And sometimes if you swipe back to notifications it will render correctly. Most often if you open/close the notification center it will render again. The numb of items is always correct, so are the calendar color bars.

Hope this helps a bit.

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Answer 11

ColinD3

Level 1

12 points

Oct 23, 2016 11:34 PM in response to AppleJoe

I Have exactly the same issue. Tried All steps mentioned in this entire thread. If I click on widget to open calendar item and go back it is filled in correctly until the next time. Or next entry. Widget is definitely faulty.

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