cant able to connect i messages and facetime
after updating to ios 10.1 i cant able to connect imessages and face time. and also my Phone number appears as UNKNOWN in settings and iam not able to change that
iPhone 6s, iOS 10
User profile for user:
jeremy_v
User level:
Community Specialist
Hi rafeeq2016,
I understand that you're having some trouble connecting to iMessage and FaceTime with your iPhone 6s. You've also described an issue that prevents you from changing your phone number from UNKNOWN in Settings. I'd like to help!
Take a look at this website that gives some steps to try for your iMessage and FaceTime issue:
Cheers!
I understand that you're having some trouble connecting to iMessage and FaceTime with your iPhone 6s. You've also described an issue that prevents you from changing your phone number from UNKNOWN in Settings. I'd like to help!
Take a look at this website that gives some steps to try for your iMessage and FaceTime issue:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
After following all steps from the article above, be sure to follow the steps here if you're still experiencing these issues after 24 hours:
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
- Make sure that your device has the latest version of iOS.
- If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
- Contact Apple Support.
Cheers!