TejasTRex

Q: Voice Memo Problem!  HELP ASAP

Okay I need some help.  iPhone 6+ // prior to this last update

 

I recorded a memo 1 hr 11 min 55 sec and I went to immediately play it back and it worked fine.  I go to hook to my computer to transfer it but it won't transfer.  Half my photos wouldn't even transfer.  I attempted back up and then computer said I needed to authorize my computer.  I follow directions to authorize my computer when it says it had already been authorized.  Still wouldn't transfer.  I panicked.  I shut the phone off and turned it back on and then now it wouldn't even play.  When I hit the button to chose to email it or whatever (box with arrow pointing up) it says "preparing failed".  I thought maybe Apple is saying "screw you go update your phone or else I'm holding your crap hostage" so I updated and STILL I can't get that file.    I NEED THIS AUDIO FILE!  HELP ME PLEASE!  How do I salvage this?  I tried to go in via the computer and opening my phone as if it were the hard drive and copy everything I found in folders (which were just photos and videos but not even all of them) and still nothing.

 

Anyone got a backdoor option to save this thing and then i'll restore my phone after I can get this thing recovered.  It's soooooooo important!

iPhone 6 Plus

Posted on Sep 21, 2016 5:28 AM