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MacBook Pro mid-2012 running very slow

Hello,


My MacBook Pro is painfully slow (it has got worse recently). Applications take ages to load, Firefox is hogging resources and very slow, getting the mouse to focus has a huge lag and I'm getting spinning wheel.


I currently have 4GB of RAM and am considering upgrading to 16GB. Have run an EtreCheck report (below). Is there anything else I need to do? Why has it started being so slow after years of reasonable speed? Is there something I can adjust in Firefox?


Opening documents and getting stuff done is getting frustrating!


Thanks for your support.


EtreCheck version: 3.0.4 (308)

Report generated 2016-09-21 12:50:28

Download EtreCheck from https://etrecheck.com

Runtime 9:05

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow

Description:

Computer is slow, Internet is slow, getting the mouse to focus in any program is slow, lots of spinning wheel.


Hardware Information: ⓘ

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 378


Video Information: ⓘ

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ⓘ

OS X El Capitan 10.11.6 (15G1004) - Time since boot: about 7 days


Disk Information: ⓘ

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (298.35 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8 ()


USB Information: ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper: ⓘ

Mac App Store and identified developers


Startup Items: ⓘ

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

Startup items are obsolete in OS X Yosemite


System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 149 Apple tasks

[running] 66 Apple tasks

[killed] 16 Apple tasks

16 processes killed due to insufficient RAM


System Launch Daemons: ⓘ

[not loaded] 45 Apple tasks

[loaded] 143 Apple tasks

[running] 86 Apple tasks

[killed] 16 Apple tasks

16 processes killed due to insufficient RAM


Launch Agents: ⓘ

[running] HWPortCfg.plist (2015-09-04) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2016-07-11) [Support]

[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]

[not loaded] com.oracle.java.Java-Updater.plist [Support]

[running] com.trusteer.rapport.rapportd.plist (2016-07-18) [Support]

[loaded] ouc.plist (2015-09-04) [Support]


Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

[loaded] com.adobe.fpsaud.plist (2016-08-30) [Support]

[running] com.backblaze.bzserv.plist (2016-07-11) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[not loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-06-09) [Support]

[running] com.trusteer.rooks.rooksd.plist (2016-07-18) [Support]


User Launch Agents: ⓘ

[failed] com.adobe.ARM.[...].plist (2013-01-06) [Support]

[running] com.backblaze.bzbmenu.plist (2016-09-14) [Support]


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]

QuickTime Plugin: 7.7.3 (2016-07-09)

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-14) [Support]

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-14) [Support]

Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-09)

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-22) [Support]

SharePointBrowserPlugin: 14.6.8 - SDK 10.6 (2016-09-14) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]


3rd Party Preference Panes: ⓘ

Backblaze Backup (2016-07-11) [Support]

Flash Player (2016-08-30) [Support]

Trusteer Endpoint Protection (2016-07-18) [Support]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 200.52 GB

Destinations:

FREECOM HDD [Local]

Total size: 249.72 GB

Total number of backups: 36

Oldest backup: 19/10/2015, 23:58

Last backup: 17/09/2016, 22:59

Size of backup disk: Too small

Backup size 249.72 GB < (Disk used 200.52 GB X 3)


Top Processes by CPU: ⓘ

29% firefox

6% bzfilelist

4% kernel_task

3% coreaudiod

3% WindowServer


Top Processes by Memory: ⓘ

1.58 GB firefox

652 MB kernel_task

123 MB mdworker(11)

82 MB Skype

57 MB QuickLookSatellite(3)


Virtual Memory Information: ⓘ

26 MB Free RAM

3.97 GB Used RAM (621 MB Cached)

5.32 GB Swap Used

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Sep 21, 2016 5:10 AM

Reply
Question marked as Best reply

Posted on Sep 21, 2016 6:57 AM

Because of memory limitation, virtual memory swap used 5.32GB which is the main part of slowness.

You'd better upgrade RAM as soon as possible.

5 replies

Sep 21, 2016 6:57 AM in response to RadioLover28

In addition to the limited RAM that you have installed, I suggest that you rid the MBP of Trusteer:Rapport:


http://www.trusteer.com/en/support/uninstalling-rapport-mac-os-x


In regards to RAM increases, the best Mac compatible RAM are available from OWC and Crucial.


Also your HDD is suspect. Boot into the recovery partition and select Disk Utility from the 4 option menu. Run Disk Utility>First Aid>Repair.


Ciao.

Sep 21, 2016 7:00 AM in response to OGELTHORPE

Thank you - it's good to have confirmation on the RAM issue - 16 GB on order, now.


Endpoint is something my bank wanted for online banking :/


I did the HDD repair. It didn't find anything...


Thanks again, the machine is almost unusable at times - frustrating as apart from upgrading the El Capitan recently, not much else has change in terms of memory use (yes, it has reindexed!).

MacBook Pro mid-2012 running very slow

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