lojoro

Q: Getting message: "Could not load Printers

Just updated to OS X El Capitan. Now I can't connect to my printer. Under "System Preferences", when clicking on "Printers and Scanners", I get the message "Could not load Printers & Scanners preference pane." Not given any clue as to what to do about it.

 

Thanks in advance for your help.

iMac, OS X Yosemite (10.10.1)

Posted on Sep 21, 2016 8:34 AM

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Q: Getting message: "Could not load Printers

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  • by norm123,

    norm123 norm123 Sep 22, 2016 7:23 AM in response to lojoro
    Community Specialists
    Sep 22, 2016 7:23 AM in response to lojoro
    Hi there, lojoro! 


    Thanks for reaching out to the  Apple Support Communities! It sounds like you are having issues connecting to your printer. I know how important it is to be able to connect to your printer. Check out this article with steps to Resolve printer issues on your Mac. This will allow you to try some steps to get the printer connected and showing properly in your system preferences.

    Cheers!