Getting message: "Could not load Printers

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Level 1

23 points

Getting message: "Could not load Printers

Just updated to OS X El Capitan. Now I can't connect to my printer. Under "System Preferences", when clicking on "Printers and Scanners", I get the message "Could not load Printers & Scanners preference pane." Not given any clue as to what to do about it.

Thanks in advance for your help.

iMac, OS X Yosemite (10.10.1)

Posted on Sep 21, 2016 8:34 AM

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Answer 1

norm123

Community Specialist

Sep 22, 2016 7:23 AM in response to lojoro

Hi there, lojoro!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues connecting to your printer. I know how important it is to be able to connect to your printer. Check out this article with steps to Resolve printer issues on your Mac . This will allow you to try some steps to get the printer connected and showing properly in your system preferences.

Cheers!

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