Photos stopped scanning people in MacOs sierra. About 2/3's complete. I have done everything as directed by having MacBook connected to power and app closed.

Photos started scanning people but is hanging at 6500 complete with about 3650 photos left. I have left the MacBook connected to power with the photos app closed per the instructions. Are there any ideas or suggestions for getting through the process.

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 21, 2016 8:30 AM

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Posted on Oct 20, 2017 7:25 AM

Here's how I solved this problem: I had the same issues as everyone else here and tried all of the same remedies reboots, killing processes, repairing library, leaving Photos open but minimized, closing it completely, etc), with very little luck. Here is how I finally got the people scanning to finish scanning 32k photos...


I killed all of the "Photo" processes in the Activities Monitor >> CPU Panel. Then I rebooted my MBP and I didn't open ANY programs at all (except the Activity Monitor) after about a minute, the "photoanalysisd" process started running and eating up 100%+ of the CPU. I then simply turned the brightness all the way down on my monitor (F1 key) to avoid sleeping the screen / hard drive and the "photoanalysisd" process ran for 13 hours 47 min of CPU time.


The key for me was to not open any programs (including Photos)... I could get the processes to start running after a reboot, but as soon as I open Chrome, the process would stop.


All 32k photos are now scanned for faces. Hope this helps!

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Question marked as Top-ranking reply

Oct 20, 2017 7:25 AM in response to derekdthurman

Here's how I solved this problem: I had the same issues as everyone else here and tried all of the same remedies reboots, killing processes, repairing library, leaving Photos open but minimized, closing it completely, etc), with very little luck. Here is how I finally got the people scanning to finish scanning 32k photos...


I killed all of the "Photo" processes in the Activities Monitor >> CPU Panel. Then I rebooted my MBP and I didn't open ANY programs at all (except the Activity Monitor) after about a minute, the "photoanalysisd" process started running and eating up 100%+ of the CPU. I then simply turned the brightness all the way down on my monitor (F1 key) to avoid sleeping the screen / hard drive and the "photoanalysisd" process ran for 13 hours 47 min of CPU time.


The key for me was to not open any programs (including Photos)... I could get the processes to start running after a reboot, but as soon as I open Chrome, the process would stop.


All 32k photos are now scanned for faces. Hope this helps!

User uploaded file

Nov 8, 2017 10:52 AM in response to derekdthurman

I think that I actually figured it out, after trying nearly every possible solution I found online.


If you rotate your photos clockwise & counter-clockwise, it will re-scan for all the faces


This might take a few hours depending on the size of your library.

I also recommend that you don't attempt to do a huge number at a time, as photos may crash in the middle & you will have a some-photos-rotated-and-some-not mess to deal with.


Let me know if this works for you guys as well!

Apr 22, 2017 4:01 PM in response to Rolahoy22

Worked for me after a number of other suggestions didn't.


For reference; I tried rebooting, moving the Photos database, repairing the database, force quitting Photos, letting Photos stay in the background, letting Photos stay in the foreground, etc. – You get the picture (pardon the pun).


The steps I took based on Rolahoy22's suggestion: I quit Photos, found the services in Activity Monitor (I had four or five running across the two tabs) and performed a force quit on each of them, rebooted, relaunched Photos, and let it stay open in the background – and I walked away.


Nice work Rolahoy22

Sep 23, 2016 10:03 AM in response to derekdthurman

I had the same problem too. Said it had scanned 3,700 but had 19,000 or so left to go. Left the app closed and on power the whole night but no go. I closed the app multiple times but what eventually worked was launching Activity Monitor. Under the Energy tab there should be a process called Photos Agent. I clicked the arrow to expand the process and there were more sub-processes (3 in my case) that started with "com.apple". I force quit those and then headed over to the CPU tab and force quit one more process also called Photos Agent.


After doing these steps, I relaunched the photos app and voilà, it had already started scanning more of them! Hopefully the fix is this easy for others.

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Photos stopped scanning people in MacOs sierra. About 2/3's complete. I have done everything as directed by having MacBook connected to power and app closed.

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