Caller ID now shows all calls as United States on iOS 10

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sdb2013 Author

Level 1

36 points

Caller ID now shows all calls as United States on iOS 10

After updating my phone to iOS 10.0.1, all incoming phone calls, local or long distance now show the location as "United States", rather than the City/State, etc. as was standard on prior iOS versions.

I saw another post that suggested checking Settings/General/Language and Region, and also Settings/Phone/Dial Assist (On). these were/are my defaults.

Anywhere else I can check to restore the full Caller ID function? I'd appreciate any feedback. Thanks!

MacBook Pro with Retina display, OS X El Capitan (10.11.6), IPhone 5s iOS 10.0.1

Posted on Sep 21, 2016 8:54 AM

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Answer 1

Sep 9, 2017 2:06 PM in response to Csound1

It's hard to tell if you're trolling people on this. I think you are. I know this thread is long dead but since your comments are still listed at the first page, I hope people coming with with issue don't assume that you're correct. Because you're not. Some iPhones(maybe not all) on some carriers at some point have had the feature of indicating city and state of the phone number calling. Doesn't matter if they are contacts.

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Answer 2

Sep 9, 2017 2:08 PM in response to Csound1

It's hard to tell if you're trolling people on this. I think you are. I know this thread is long dead but since your comments are still listed at the first page, I hope people coming with with issue don't assume that you're correct. Because you're not. Some iPhones(maybe not all) on some carriers at some point have had the feature of indicating city and state of the phone number calling. Doesn't matter if they are in your contacts.

This picture shows you're wrong. The ones with the names are in my contact list, the numbers are random unknown

callers, with a listed location.

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Answer 3

sdb2013 Author

Level 1

36 points

Sep 21, 2016 10:21 AM in response to Csound1

Thanks for the reply. These are not personal contacts. My phone always ID'd any caller's location as a normal function, unless they had blocked their ID. Now they all show up as "United States". It was helpful to note the location, as I get many outside calls. I'm just seeking to restore the prior function that has changed since my update. Thanks.

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Answer 4

Csound1

Level 9

60,063 points

Sep 9, 2017 3:07 PM in response to Daherbert17

I can see that you care not about your irrelevancy. As do I.

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Answer 5

Csound1

Level 9

60,063 points

Sep 22, 2016 10:29 AM in response to sdb2013

Well. good luck with your carrier.

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Answer 6

sdb2013 Author

Level 1

36 points

Sep 22, 2016 9:57 AM in response to Csound1

Really? All my incoming calls that are not id'ed by name have always shown up as number, with city /state below it, unless they blocked it. It's always been present on my Verizon iPhone 5s in iOS9. I assumed all carriers display this. I rely on this to screen my calls, when one comes in from "number/Colo. Springs, CO", or "number/Dayton, OH", I let those go to voice mail. My Recent call log is usually a list of many locations. Now I have no idea if non-contact listed callers are local or out of the area. Everyone not in Contacts now shows as "United States"This is/was a great function for me.

Does the carrier have control on how callers are displayed? Maybe a Verizon catch up issue?

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Answer 7

sdb2013 Author

Level 1

36 points

Sep 22, 2016 10:25 AM in response to Csound1

Thanks for the feedback. Prior posts regarding this seem to point to the carrier as providing all Caller ID data, though there was a "Set Up Caller ID" function on prior iOS versions. I'm just trying to determine which vendor is responsible for this change on my phone display. I'll assume (hope) this isn't a change by design, but something not syncronized with the new iOS. I'm surprised you haven't seen this. Just a routine converting an area code to a location for an incoming call. Seems pretty simple, and useful (for me). I assumed all phones/carriers would reflect this. Guess not. I had no idea.

I appreciate your time in responding.

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Answer 8

sdb2013 Author

Level 1

36 points

Oct 2, 2016 2:08 PM in response to sonnyfromindian harbour beach

Sonny, mine on Verizon reverted to the prior full display on Sept. 24, 2 days after my last comment here. No iOS update, it just was corrected, no settings, tech support or anything on my end. My phone is again displaying #, City and State instead of United States for anything not in my Contact list. Much of it has been robocalls lately, which makes Caller ID very significant in screening. Large for me. Not sure where the responsibility lies... I'm thinking Verizon. Apple should know...

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Answer 9

denis144

Level 1

8 points

Oct 5, 2016 11:55 AM in response to sdb2013

Well prior to this you still would not know if someone who called you from cell phone was local or not, so for example if I am from Los Angeles and moved to Dayton, OH and I called you, it would still show you Los Angeles, CA on caller id, its associated to the phone number and not persons location. Sate and city id still works for someone calling you from landline.

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Answer 10

sdb2013 Author

Level 1

36 points

Oct 5, 2016 12:12 PM in response to denis144

Of course, the phone # travels with the phone, but it offers the originating location, as does landlines, rather than United States, unless Caller ID is blocked, in which case I ignor. If not in my phone book, everything is again showing # and originating City and State. I havent had anything show "United States" since Sept. 21, nor did I ever see that prior to the update.

The 800 and 866's come in as "unknown", I ignor those, check the message later and usually block. I never answer anything non-local I don't recognize anymore.Theoretically my # is not supposed to be listed (Verizon?) but I'm getting automated stuff several times a week.

At any rate, this glitch was only present for a couple of days and "self-corrected". I'd check with T Mobile on this, Denis

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Answer 11

Kbputt

Level 1

4 points

Oct 7, 2016 7:18 PM in response to sdb2013

My Boss had this problem with his iPhone 6 after the iOS 10 update. It appears that Verizon has a workaround while waiting for a fix from Apple. The Tech said if the call-waiting feature is unloaded from the phone and reloaded (all of this by Verizon) it corrects the problem with the caller I.D. Display. They performed this action over the phone and now it works properly.

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