almondo9

Q: iPhone 7 battery drain

Hi,

 

I've recently purchased iPhone 7 and setup with iOS 10.0.1, restoring my Apple ID using laptop from an iPhone 6 which was running iOS 10.0.1 also.

 

For the past 3 days my iPhone 7 battery has been draining really quickly meaning i'm having to charge my phone at least twice a day and i've been using the phone very sparingly. My behaviors have not changed from Iphone 6 (if anything i'm using apps less due to poor battery drain), but i'm finding the phone battery life to be far worse than my previous iPhone and not acceptable.

 

I don't use battery intensive apps much such as Music or Pokemon go etc and my highest Battery % drain for past 4 days has been Twitter at 27% then Mail at 16%. i do have location services on for apps whilst using but as i say my general phone behavior has not changed since iPhone 6 and im finding the 7 to be draining very quickly. it also appears to charge slower as well.

 

Any advice would be appreciated. I'm certain I don't need to run the battery saving ideas that the call centre keep advising me to do.

 

Thanks

iPhone 7, iOS 10

Posted on Sep 21, 2016 8:53 AM

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Q: iPhone 7 battery drain

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  • by paperclip,

    paperclip paperclip Oct 13, 2016 12:43 AM in response to Alexander Hood
    Level 1 (4 points)
    iPhone
    Oct 13, 2016 12:43 AM in response to Alexander Hood

    That's exactly my issue. I just received my back from "repair". The couldn't repair it because I left icloud lock active (which I could have activated remotely btw). But okay, 14 days later, and I got my handwarming brick back. Thanks apple.

  • by drkcope,

    drkcope drkcope Oct 14, 2016 3:09 PM in response to paperclip
    Level 1 (13 points)
    iPhone
    Oct 14, 2016 3:09 PM in response to paperclip

    I am happy to report that i had the same problem the first week but now the phone is working great. I am very impressed with the iPhone 7 Plus battery life once it started working properly. Today I am currently at 11 hours plus of standby time with 4 hrs plus of use with 60% of battery life left since last charge.  This is better battery life than the iPhone 6 Plus I had. 

  • by sebastiendu68,

    sebastiendu68 sebastiendu68 Oct 15, 2016 3:03 AM in response to sebastiendu68
    Level 1 (4 points)
    iPhone
    Oct 15, 2016 3:03 AM in response to sebastiendu68

    I Received my new Iphone 7 yesterday, and it's very different.

    this night I lost 0% in stand by against 53% in flight mode!!

    THis morning I used it 2hours and I lost only 10% ( web, YouTube and Facebook)

    it was really device issue

    THank you Apple assistance for you super customer service!! I'm very very happy !!!!!

  • by douchmo,

    douchmo douchmo Oct 18, 2016 7:20 AM in response to sebastiendu68
    Level 1 (4 points)
    Oct 18, 2016 7:20 AM in response to sebastiendu68

    Hello,

     

    I'm a french user and I have the same issue... My iPhone 7 plus lost 15% during the night in airplane mode...

     

    today i go to the apple store but they don't know the issue and I have to go back to the store next week to see with them the problem...

  • by sebastiendu68,

    sebastiendu68 sebastiendu68 Oct 18, 2016 9:34 PM in response to douchmo
    Level 1 (4 points)
    iPhone
    Oct 18, 2016 9:34 PM in response to douchmo

    Hi Douchmo,

    I'm french too . are you try to restaur your device in new Iphone?

    call Apple assistance directly, it's better. They changed my Phone and now all it' sur ok. I lost 0%the night with normal mode ( active: GPS, bluetooth...)

  • by Alexander Hood,

    Alexander Hood Alexander Hood Oct 18, 2016 11:08 PM in response to Alexander Hood
    Level 1 (4 points)
    iPhone
    Oct 18, 2016 11:08 PM in response to Alexander Hood

    UPDATE

     

    Took my 7 in to the Apple Store, they did a full factory reset on it and suggested that I don't restore from backup and instead set it up as a new phone. This was assuming that I had some App installed that was causing the background power drain. Note: They pointed out my battery report USAGE time is the same as the STANDBY time, could indicate the phone is not actually going into Standby mode at all. Odd that the times were exactly the same.

     

    After fully recharging the fully factory fresh reset phone and setting up as new iPhone with no Apps installed, it seemed ok. My SIM was still in it, still on 10.0.3, but basically a clean slate.

     

    Ten minutes later the device started heating up again.

     

    The kind folks at the Apple Store swapped out the phone for a new device. (Amazing customer service from Apple, online and in person, first rate support, so impressed how they dealt with this issue.)

     

    Took it home, updated to 10.0.3, installed my Apps ... works perfectly, cool as a cucumber, amazing battery life!

     

    AH

  • by douchmo,

    douchmo douchmo Oct 19, 2016 7:33 AM in response to sebastiendu68
    Level 1 (4 points)
    Oct 19, 2016 7:33 AM in response to sebastiendu68

    Bonjour Sebastien,

     

    merci de ta réponse. Oui, je l'ai restauré comme nouvel iphone mais rien n'a changé.

     

    Je suis allé en Apple Store mais comme je venais de restaurer, ils n'avaient pas bcp de données pour voir l'évolution de la batterie, donc ils m'ont demandé de repasser la semaine prochaine pour décider quoi faire...

  • by sebastiendu68,

    sebastiendu68 sebastiendu68 Oct 19, 2016 8:41 AM in response to douchmo
    Level 1 (4 points)
    iPhone
    Oct 19, 2016 8:41 AM in response to douchmo

    a moi aussi Apple store m avait dis de repasser, du coup j ai tel a l assistance. par tel on a fait le dignostique dans réglage et comme j avais déjà fait les manip il m ont donné un numéro de dossier et je leur ai retourner l Iphone et j ai reçu un nouveau 2 jours plus tard. Apparement il y a un composant défectueux sur les premiers modèles qui vide la batterie.

    Crois  moi c est beaucoup plus rapide par assistance tél.

  • by cyberbiker,

    cyberbiker cyberbiker Oct 19, 2016 10:23 AM in response to almondo9
    Level 1 (124 points)
    Apple TV
    Oct 19, 2016 10:23 AM in response to almondo9

    I'M experiencing the same thing, even though I am not watching videos, screen brightness is around 30% and I only have 2-3 apps open. I mostly responding to texts and email, and reading journals. The battery seems to drop to 20% within 5 hours.

  • by Xtreme087,

    Xtreme087 Xtreme087 Oct 19, 2016 11:16 AM in response to Alexander Hood
    Level 1 (8 points)
    iPhone
    Oct 19, 2016 11:16 AM in response to Alexander Hood

    What kind of usage time are you getting now with the replacement phone? Might go and do the same.

  • by sebastiendu68,

    sebastiendu68 sebastiendu68 Oct 19, 2016 11:42 AM in response to Xtreme087
    Level 1 (4 points)
    iPhone
    Oct 19, 2016 11:42 AM in response to Xtreme087

    With the replacement phone I have 9hours use ( mail, web,sms,call and little game) and 48h standby. This week end I didn't use a lot my phone so I charged at 100% Friday and I charged Monday evening.

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