hgiordano
Level 1 (10 points)
Mac OS X

Q: OS X sierra can not unlock MacBook with iwatch

I did the upgrade to both sierra and iOS3 (iwatch - series 2) successfully.  I have a new MacBook pro.  I've done the 2 step authorization on my MacBook and iPhone 7,  and I've also turned on the security setting of letting my iwatch unlock the laptop.  When I go to unlock the computer the display reads  'unlocking with iwatch..." then it stops spinning after awhile and I have to input the password  in as usual because the watch doesn't do the job.

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 21, 2016 8:59 AM

by hgiordano,Solvedanswer
hgiordano hgiordano
Level 1 (10 points)
Mac OS X
A:

I got it all to work... FINALLY ... I had to redownload OS X sierra using the app store.  Go in and turn off, turn back on the security setting to allow it to work with my iWatch, then restart my iWatch and my laptop.  Yay! I guess something happened with the Sierra download

Posted on Sep 22, 2016 9:00 AM

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hgiordano

Q: OS X sierra can not unlock MacBook with iwatch

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  • Helpful answers

  • by sarah_s1,

    sarah_s1 sarah_s1 Sep 22, 2016 8:17 AM in response to hgiordano
    Community Specialists
    Sep 22, 2016 8:17 AM in response to hgiordano
    Hi hgiordano,

    Congratulations on your new Apple Watch! I understand that you are trying to set it up to unlock your MacBook Pro, but each time it fails to unlock it. I know that it's nice to be able to safely and quickly unlock your MacBook Pro, so I'm happy to help.

    Let's start by making sure that you have continuity enabled on your MacBook Pro. To do that, open  System Preferences > General, then make sure that the second box from the bottom labeled Alow Handoff between this Mac and your iCloud devices is enabled. 

    If this is enabled and you still have issues, then disable and re-enable the option to Allow your Apple Watch to unlock your Mac:
    Automatically unlock your Mac with your Apple Watch - Apple Support

    Thanks for using the Apple Support Communities. Cheers!

  • by hgiordano,Solvedanswer

    hgiordano hgiordano Sep 22, 2016 9:00 AM in response to hgiordano
    Level 1 (10 points)
    Mac OS X
    Sep 22, 2016 9:00 AM in response to hgiordano

    I got it all to work... FINALLY ... I had to redownload OS X sierra using the app store.  Go in and turn off, turn back on the security setting to allow it to work with my iWatch, then restart my iWatch and my laptop.  Yay! I guess something happened with the Sierra download

  • by hgiordano,

    hgiordano hgiordano Sep 22, 2016 9:03 AM in response to hgiordano
    Level 1 (10 points)
    Mac OS X
    Sep 22, 2016 9:03 AM in response to hgiordano

    I downloaded and reinstalled OS X sierra from the app store, then toggled the security setting for using iWatch, and restarted everything (iWatch included).  Happy ending!