Can't accept terms of service

Question

Can't accept terms of service

Hello, I am trying to install some software from the app store. And it tells me I need to accept the new terms of use. I click on "ok" and then nothing happens. I understand this affected iPhone 6, and that error was corrected but I am using apple mac pro 10.10.5 and it has not.

Posted on Sep 21, 2016 9:35 AM

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Answer 1

Teddy_B

Community Specialist

Sep 22, 2016 11:10 AM in response to FairlyNewToMac

Howdy FairlyNewToMac,

Thanks for using the Apple Support Communities!

I understand from your post that you get a prompt that you need to accept the terms of use, but they're never appearing. In order to help resolve this issue I'd like you to please sign out of the Mac App Store, restart your Mac, and then sign back in to the Mac App Store.

Mac App Store: Sign in and out

Take care.

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