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auto unlock with apple watch is not showing in my Security and Privacy window

"Disable automatic login" or Auto unlock with Apple Watch" is showing in my Security and Privacy window

Posted on Sep 21, 2016 10:14 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2016 10:31 AM

Hi


Auto Unlock with Apple Watch is available for Mac models from mid-2013 and later running macOS Sierra.


Check that:


  • Your Mac has both Bluetooth and Wi-Fi turned on.
  • Your Apple ID is using two-factor authentication (as opposed to two-step verification):
  • Your Mac and Apple Watch are signed in to iCloud with the same Apple ID:
    • On your Mac, choose Apple menu () > System Preferences, then click iCloud.
    • On your iPhone, open the Apple Watch app, then go to General > Apple ID.
  • Your Apple Watch is using a passcode:

    On your iPhone, open the Apple Watch app, then tap Passcode.

  • Handoff is enabled on each of your iPhone and your Mac:
    • On your iPhone, go to: Settings > General > Handoff.
    • On your Mac, go to: System Preferences > General - near the bottom, check the option for "Allow Handoff between this Mac and your iCloud devices".
    • If these settings are already enabled, one user found that it helped to disable and re-enable Handoff on their iPhone.


More information:

Automatically unlock your Mac with your Apple Watch - Apple Support

28 replies
Question marked as Top-ranking reply

Sep 21, 2016 10:31 AM in response to dsiems

Hi


Auto Unlock with Apple Watch is available for Mac models from mid-2013 and later running macOS Sierra.


Check that:


  • Your Mac has both Bluetooth and Wi-Fi turned on.
  • Your Apple ID is using two-factor authentication (as opposed to two-step verification):
  • Your Mac and Apple Watch are signed in to iCloud with the same Apple ID:
    • On your Mac, choose Apple menu () > System Preferences, then click iCloud.
    • On your iPhone, open the Apple Watch app, then go to General > Apple ID.
  • Your Apple Watch is using a passcode:

    On your iPhone, open the Apple Watch app, then tap Passcode.

  • Handoff is enabled on each of your iPhone and your Mac:
    • On your iPhone, go to: Settings > General > Handoff.
    • On your Mac, go to: System Preferences > General - near the bottom, check the option for "Allow Handoff between this Mac and your iCloud devices".
    • If these settings are already enabled, one user found that it helped to disable and re-enable Handoff on their iPhone.


More information:

Automatically unlock your Mac with your Apple Watch - Apple Support

Jun 12, 2017 5:49 AM in response to Kengilroy

Check Keychain along with other stuff.
I went through all this with a senior support guy and even reinstalled Sierra, not a nuke and pave though. Could have been corrected at server level when things started to work right after a few days?
Things did change for me when I turnded off keychain for iOS which I don't use. I found a duplicate [NOT an old,legacy and sidelined file] for keychain too: possiblility of a password conflict of some kind?
I would suggest setting up a new keychain at least if one has this problem. Bear in mind also that keychain and your Mac's login are the same. I didn't realize this at one point really since the set up is so seamless intitially. Reply if this helps anybody.

Sep 21, 2016 3:33 PM in response to Jonathan UK

I did everything and it has never worked. I set two-factor authentication, set passcode on my watch, set Handoff on iMac, iPhone 5s, and the watch app. I see my watch and Disable automatic login, in Security & Privacy on my iMac. I type my password after my iMac restart, but after the screen saver goes on and it goes to sleep a minute after, I hit a key to wake it up and I see my watch trying to log in, but it always fails so I have to type my password.

Any suggestions?

Sep 23, 2016 1:13 PM in response to m0thr4

Spoke to Apple Support; apparently it's a known issue. Their advice (which did solve the problem) was:


  • Unpair Apple Watch from iPhone
  • Sign out of iCloud on Mac
  • Sign back in to iCloud on Mac
  • Re-pair Watch and restore from backup.


And you really do need to wait until your Watch is absolutely restored, before the option appears in the Security & Privacy screen.


That said... the feature is extremely flaky. 90% of the time, I get the message "Unlocking with Apple Watch" before being presented with the password text box. Pffft.

Sep 24, 2016 5:05 AM in response to dsiems

Hi All, I was having the exact same issues. I have 5 iMacs, 3 MacBooks, 3 Phones and 2 watches and all of them are approx 1 - 2 years old. Nothing worked and we didn't had the option on any of the Macs. But after spending almost 2 days of trail and error I discovered that turing "Enable handoff" on and off in the watch app on the iPhone actually did the trick. Within two seconds we got notifications on Macs and after checking the menu it appeared. When switching it on, please first unlock your watch as it will try to establish a connection.

auto unlock with apple watch is not showing in my Security and Privacy window

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