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All replies
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Helpful answers
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Sep 21, 2016 10:32 AM in response to Cec5155by Michael McCranie,Have you tried updating Quicken Essentials?
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Sep 21, 2016 3:55 PM in response to Michael McCranieby Cec5155,I cannot access Quicken to update it, although I am pretty sure that it updates automatically, anyway.
Cec5155
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Sep 21, 2016 3:57 PM in response to Cec5155by rkaufmann87,Then you may need to contact Intuit and see if they support Sierra. If they do not then you will need to roll back the OS to a prior version that does support it. As long as you have been using Time Machine you should not have trouble rolling back the OS.
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Sep 21, 2016 4:00 PM in response to rkaufmann87by Cec5155,Thanks for the suggestions. I think I am in trouble. I probably didn't ever use Time Machine. My error, but thanks anyway. Cec5155
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Sep 21, 2016 4:09 PM in response to Cec5155by rkaufmann87,So do you back up your computer at all? If you don't then that is a HUGE error. It is not wise to operate any computer without a sound backup plan. Many experienced users on these forums have redundant backups because even backups can fail.
I would reach out to Intuit to see what they have to say. If they cannot help you then you will be forced to use a substitute for Essentials. Personally I made the switch years ago from Intuit as their support Mac's is substandard. Personally I use Banktivity which can import your Essentials data files so you don't lose any of your critical info. If that interests you, click https://www.iggsoftware.com/banktivity/
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Sep 25, 2016 12:55 PM in response to Cec5155by lkrupp,Quicken Essentials is a discontinued product and is not compatible with macOS Sierra. Quicken 2016 is the current supported version and works quite well with Sierra. I am quite pleased with Quicken 2016 and it will import your Quicken Essentials data file easily, as well as Quicken 2007 data files.
https://www.quicken.com/support/quicken-discontinuation-policy
https://www.quicken.com/support/what-latest-version-quicken-mac
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Sep 26, 2016 1:35 PM in response to Cec5155by Jeff Blundell1,AS stated, Quicken Essentials support from Intuit stopped in 2015 (maybe earlier). Anyway, it is certainly a dead product today. I had the same problem when I upgraded to Sierra. I read the details for Quicken 2016 and it looked good, ran on Sierra and would import Essentials files. I purchased it from the App Store and imported my Essentials data. I hated it! Looks different and wanted to contact my bank and keep my data on an Intuit server. No way.... so I returned it the following day.
For the moment I have gone back to Yosemite (so glad I had a full backup) just so I can keep Quicken Essentials. I expect that there is code within Essentials that checks the OS version and prevents it from running on Sierra., not an Apple problem. I sure hate Intuit! I will try the suggestion made earlier in this thread because Sierra sounds great.