Since upgrading to Sierra, Mail thinks everything is junk. As you can see below, anyone who is in my contacts or is a previous recipient should be exempt from junk filtering. However almost every single incoming gets sent to the junk folder. This was not an issue until I upgraded yesterday. How can I fix this?
MacBook Pro with Retina display, macOS Sierra (10.12)
You are not going to want to hear this, but I have something of the opposite problem. Since installing Sierra, Mail is marking far fewer e-mails as junk, requiring me to mark them myself. I suppose this means that there has been some tinkering by Apple with the junk settings, but I have no idea what that might be,
Check your Contacts. Some users have found that there were no contacts in the Contacts.app after upgrading.
Thanks for your reply. Unfortunately, that's not it. All my contacts are still there, and when I click on the incoming email address, it asks if I want to view the contact card.
Under Window in the Menu bar, select Previous Recipients. Contacts that are in your AddressBook will have a symbol. You might need to add good contacts to the Contacts.app.
Still seeing junk...
Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.
CREATE A NEW USER
Go to System Preferences --> Create a New User in Users & Groups.
Switch to the New User by logging out/in or use Fast User Switching.
Login with your Apple ID. You only need to check Mail and Contacts for testing.
Give Contacts time to sync with iCloud.
Do you still see the issue?
Note: not advised to test with POP account. If settings are not set correctly you could remove messages from the server.
I am having the problem where almost nothing goes to my junk mail folder anymore. I have double checked my junk mail filtering preferences and I have it set to enable filtering and move junk mail to junk mail folder. Those are the only two boxes I have checked. As mail comes in, I consistently flag it as junk, but no matter how many times I do that, the junk mail is still not flagged as junk in the future, nor is it moved to my junk email box. I really don't know what to do at this point.
What happens if you select "Move to Junk mailbox" instead of "Perform custom actions"?
Same problem for me. I have tinkered with my settings and I still see all my junk mail in my inbox. ðŸ˜
Don't use Junk filter to get rid of mail like newsletters and other legitimate email. Unsubscribe.
Do add good emails to your contacts.
Suddenly everything is junk mail
